career objective                              

results-driven account manager eager to contribute dynamic business development, client relations, and analytical skills toward supporting a successful organization in increasing revenues

profile                                                

ø  offer 12  years of progressive experience in account management, marketing, and customer service, with expertise in increasing corporate profitability

ø  demonstrated ability to provide excellent service for existing customers while expanding pipeline; manage key accounts, develop niche markets, administer major contracts resulting in high-revenue transactions

ø  coordinate buyers, merchandisers, marketing professionals, finance specialists, production personnel, and warehouse staff to boost brand visibility, control inventory flow, plan and meet budget requirements, and consistently achieve critical deadlines

ø  compile and analyze complex data to generate sales, returns, production, and cost performance reports; maintain detailed, accurate records that reduce chargebacks

ø  plan and execute photo shoots, sample sales, and market week and trade show participation

ø  monitor trends and developments, including competitive services and marketing activities; effectively identify and capitalize on opportunities to penetrate and develop markets

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  proactive team player equally effective in independent and collaborative environments

 

~ technical proficiencies ~

microsoft word, excel, outlook ~ movex ~ as/400 ~ sewn ~ phoenix ~ customer connect ~ aims ~ retail math

professional experience                

showroom coordinator / sales / planning, swimwear anywhere, new york, ny                                    1/08 c present

• effectively direct all showroom activity for north america's leading privately held swimwear manufacturer; collaborate with buyers and merchandisers to maximize visibility, prepare all buyers orders, coordinate photo shoots and campaigns, oversee advertising and marketing materials, process store breakdowns, and generate detailed sales analyses and forecasts

 

wholesale order manager, adrienne landau design, inc., new york, ny                                                10/06 c 10/07

• established solid company-wide inventory and account management practices to achieve accurate allocations, efficient production and shipments, and minimal chargebacks; served as edi manager for all orders from major department stores including macy s, nordstrom, neiman marcus, saks, and lord & taylor

 

account service specialist, liz claiborne, north bergen, nj                                                                              1/05 c 10/06

• successfully improved order fulfillment and reduced chargebacks by maintaining open lines of communication with sales, production, merchandising, and allocations personnel; managed transactions and edi transmissions for key accounts including dillard s, neiman marcus, nordstrom, bloomingdales, macy s, and lord & taylor

 

sales coordinator / account manager, gucci timepieces, secaucus, nj                                               2/00 c 6/04

• proficiently steered sales operations and oversaw national account servicing; arranged orders for celebrity appearances and advertising campaigns, worked with warehouse and finance department to reduce chargebacks, and provided exceptional customer service

 

special events manager, community personnel services, chatham, nj                                                  2/97 c 12/99

• directed a broad range of functions to assist developmentally disabled adults in securing employment; recruited volunteers, aided in budget preparation, developed promotions, organized fundraisers and events, and provided job search assistance

education                                           

b.a. in communication, advertising minor, college of arts and sciences, seton hall university, south orange, nj