yyyyyy x. yyyyyy
food service industry management professional
food and beverage expertise / train and develop staff / restaurant management / business office
performance-focused manager specializing in food service industry eager to contribute expertise in operations, team building and customer service toward supporting the revenue goals of a progressive organization. proven ability to build and maintain valuable business relationships with customers, vendors and co-workers. thrive in a fast-paced, high volume atmosphere with the ability to consistently adapt to the needs of the business. seeking a management position with an organization that values tenacity and strong leadership. core competencies include:
inventory management/cost control
hands-on food preparation
adhere to required food standards
payroll management and employee relations
persuasive and effective communicator
customer service focused
problem solving and resolution
drive key business initiatives
flexible approach to working hours
honest, reliable, dependable
2004 to present: jb's restaurant, riverton, wy - assistant manager
consistently meet customer needs by providing world-class customer service that exceeds expectations, listen and respond effectively to customer complaints; set example to all employees by creating a positive customer service environment.
manage staff and delegate responsibilities, handle purchasing, inventory and payroll processing.
provide supervision and direction for all facilities management; ensure that the establishment is clean and ready for business at all times, inspect kitchen and food preparation areas to ensure compliance with safety and sanitation standards.
analyze sales levels and profitability results, identify operational challenges, and develop action plans to enhance operations performance.
2002 to 2004: holiday inn, riverton, wy - kitchen manager
2000 to 2002: trailhead restaurant, riverton , wy - kitchen manager
applied dynamic leadership and communication skills toward successfully training kitchen staff to build top-performing teams.
maintained complete oversight for day to day management of kitchen operations in a busy hotel environment.
managed assigned staff, including scheduling, performance feedback, discipline, investigations and terminations; facilitated ongoing training and professional development of staff members.
effectively built trust with staff members and fellow management by providing clear and honest communication and feedback; evaluated morale and strived to improve performance through solid communication.
operated kitchen within defined budgetary requirements; developed goals for labor and expenses and held staff accountable for achieving these goals.
maintained all kitchen systems, ensured compliance with inventory requirements, maintained food quality standards, and oversaw all phases of food procurement, production and service.
conducted line checks, food reviews and recipe development; managed ongoing repairs and maintenance, and conducted housekeeping, food safety and sanitation reviews to improve standards of the kitchen team.
yyyyyy x. yyyyyy
<city, st zip>
dear mr./ms. ____:
during my comprehensive career as a food industry professional, i have gained staff development, operations management, and food preparation experience. i have improved operations through a sincere dedication to creating a cohesive team environment, and ensuring that each and every customer enjoys a memorable dining experience. this along with my expertise in strategic planning, food safety/sanitation requirements, and customer relations make me an ideal candidate for your organization.
in addition, i have a solid record of achieving or surpassing profit goals and ensuring compliance with operating budgets and expense requirements. i have the experience and ability to lead teams to improve efficiency, profitability, and quality results. i believe my record of success is a perfect fit for the position of <position here>.
the accompanying resume can give you an overview of my potential for making a worthwhile contribution to <firm or company name>. as a proven leader, i believe it would be mutually beneficial for us to meet. i will call next week to inquire about the possibility of meeting to discuss your organization s goals and how i can help you meet them.
thank you for your time and consideration.
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