Resume Service
The Following Text Is An Unformatted Professional Resume Sample
From The Writers At Resumes Guaranteed

Click HERE!

yyyyyy x. yyyyyy



primary address:                                                                                current address:

541 e. erie street #502                                                                     600 broadway nw #0000 xxxxxx xxxx , xxxx , xxxxx 00000                                                                         grand rapids, mi 49504         


experienced aviation coordinator and help desk technician eager to contribute superior technical expertise, customer service, and problem solving skills toward supporting the employer in optimizing operational performance and client satisfaction levels



ø  offer extensive customer support and issue resolution experience with expertise in it and aircraft dispatch

ø  strong record of effectively scheduling aircraft and flight crews, developing, implementing, and monitoring domestic and overseas trip plans from departure through arrival

ø  solid experience in working 1st and 2nd tier help desk positions providing end users with  accurate, efficient, and courteous support; perform call tracking functions

ø  working knowledge of installations, conversions, and maintenance for software and hardware, including routers, servers, modems, ms windows operating systems, and commercial and proprietary applications

ø  successfully provide daily operational assistance and quality control; check routine batch jobs for errors, reset passwords and adjust security settings, perform system backups

ø  dynamic communication, presentation, and relationship management skills

ø  excellent strategic planning, coordination, and scheduling skills; maximize use of resources and ensure superior customer service

ø  actively monitor real time activity and alert flight crews to any delays or unexpected conditions; serve as liaison for corporate executives, owners, staff, and fixed base operations

ø  demonstrated ability to perform multiple concurrent duties and react effectively to emergency situations


~ technical proficiencies ~

ibm os/390, genicom printers, ims, faqs, bim, tso, cics, netview, novell, jes for ibm as/400 system, ms office suite, lotus notes, vax system, pfm scheduling software, pcs scheduler, tracking system, airline software packages



professional experience

senior travel coordinator, alticor aviation                                                                                           5/07 c present


midnight shift flight coordinator, arinc direct                                                                                   6/05 c 5/07       


aircraft dispatcher / flight attendant, skyway-midwest connect/ midwest airlines                                  7/01 c 5/05              


technical customer service agent, ethostream                                                                                    1/05 c 4/05


help desk technician, manpower international headquarters                                                                  10/00 c 6/04           


production control analyst, first data resources                                                                                 1/99 c 10/00           


computer operator / help desk analyst, covenant healthcare                                                   10/98 c 8/99           


help desk analyst, m & i data services / beta systems                                                                         11/96 c 11/98    


~ prior background information available ~



faa certified aircraft dispatcher, flight dispatch careers

waukesha technical college

university of wisconsin c superior

milwaukee area technical college

american institute of banking, milwaukee

sign language, ann arundel community college

<< Previous           Back to Sitemap           Next >>

Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!

Click HERE!