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career objective
results-driven sales professional eager to contribute superior business development, strategic marketing and customer service skills toward supporting the employer in optimizing revenue performance
profile
ø offer numerous years of progressive experience in sales and customer service with expertise in implementing, servicing, and turning around accounts in underperforming markets
ø effectively identify and capitalize on opportunities to penetrate and develop markets in highly competitive arenas
ø solid experience in targeting and managing diverse clientele/accounts; develop strong, competitive bids that generate high-volume contracts
ø demonstrated record of developing and leading top performing support teams
ø dynamic communication, presentation, negotiation, and relationship management skills
ø facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention
ø sharp business acumen and experienced in managing broad scope of operations, including researching industry trends, marketing, data analysis and pricing, and monitoring financial performance
~ technical proficiencies~
microsoft word, excel, publisher, powerpoint ~ adobe photoshop ~ act ~goldmine
professional experience
chicago title company, sacramento, ca 2000 present
regional sales manager
proficiently steer sales operations to generate high volume growth and revenue; consistently achieve outstanding results including driving annual net profit from $600k to $3.2 million
perform extensive metrics tracking and analysis to determine pricing and margin goals; develop and implement sales and marketing plans
successfully launched a new product and department delivering $1.6 million in annual revenue by third year of actualization
first american title company, san mateo, ca 1998 2000
regional accounts manager - lender division
directly brought territory sales into top 3% nationwide; increased annual revenue from $300k to more than $1.4 million in the course of tenure
led team of key account representatives to deliver high volume of very effective presentations in targeted markets; coordinated and directed marketing strategies
generated accurate sales forecasts and financial reports instrumental to senior management in assessing performance
chicago title company, san francisco, ca 1995 c 1998
account manager - resale / refinance
effectively established sales and marketing techniques to bring monthly revenue from $25k to $150k; recognized by corporate management for exceptional achievement
conducted numerous marketing presentations and seminars throughout the san francisco bay area; grew escrow staff and trained officers
education
california state university sacramento, sacramento, ca
st. ignatius college preparatory, san francisco, ca
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