solutions-focused, team-building leader eager to contribute recently attained knowledge
of human resources practices, as well as proven management, training / development,
and social services expertise, toward maximizing a progressive organization s success.
ø foster cooperative teamwork across a multitude of personnel levels while actively communicating a company s vision, value, and goals in order to profitably ensure optimal operational performance.
ø drive organizational success by providing proven leadership abilities, intelligent problem-solving proficiencies, solid communication talents, and excellent interpersonal relationship-building techniques.
ø demonstrate dynamic prioritization skills, including quickly identifying and resolving daily challenges in a proactive manner while maintaining exceptional professional work ethics.
ø currently pursuing an m.b.a. degree from southern nazarene university; holds b.s. in human development family science (child and family services) from oklahoma state university.
ø proficient in microsoft word and powerpoint, and various internal research databases; willing to learn / master additional programs as necessary.
~ key related coursework ~
human resources management / administration • organizational behaviors • management practices / ethics
programs management / development • leadership • business communications • human development
ø drive business growth by actively recruiting and effectively supervising top-performing team members, along with overseeing necessary human resources activities in compliance with all state regulatory agencies; profitably schedule employees to attain low labor costs.
ø create dynamic training programs for personnel, including developing, implementing, and maintaining high-quality standards for all associates to provide consistency within store operations.
ø resourcefully delegate employee tasks to allow individualized work-related confidence, while consistently empowering associates to make decisions to reflect positively on business productivity and operational success.
ø showcase solid leadership skills by conducting valuable personnel meetings and individual reviews utilized to facilitate productive team building, improve communication measures, and encourage useful staff feedback.
ø maximized operational efforts by actively coordinating services for families involved in cps cases, including performing in-home case management by ensuring the safety and security of children within various environments.
ø contributed exceptional interpersonal relationship-building talents toward providing support to families overcoming multifaceted obstacles.
ø demonstrated resourceful administrative skills utilized to maintain a comprehensive cps computer program, including entering complex case notes and additional data.
ø actively attended court hearings on behalf of cps efforts, along with cohesively working with facility personnel and the attorney general s office to complete all essential legal paperwork.
ø strategically steered departmental success by directing an active caseload of up to seven emotionally- and behaviorally-challenged children, including coordinating activities with parents and teachers to resolve various issues.
ø effectively liaised with top-performing counselors to create best practice plans for treatment, as well as discuss children s progress and auxiliary issues.
ø utilized innovative presentation techniques to instruct children on life skills, including utilizing role playing and workbook supplements; assisted children with scholastic activities by keeping individuals focused and on-task.
ø accurately documented children s cases, including recording time spent, tasks performed, and progress made.
~ additional professional roles held prior to 2005 ~
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