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Yyyyyy x. yyyyyy                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000



                                               Career Objective                                             


Director of Sales ~  General Manager


Hospitality Industry  ~  Private Clubs ~  Upscale Restaurants




Offer over 20 years progressive experience with global leader in private club ownership/operations management ~ Comprehensive industry knowledge in Private Event, Food & Beverage, Floor, and General operations ~ Excel in building and leading high-performance teams focused on delivering superior guest/client service ~ Effectively define, develop and execute strategies to drive business growth ~ Proactively market services to corporate clients, organizations and general public, with proven track record of significantly boosting sales performance ~ Excel in devising and implementing programs, systems and standards to optimize productivity, efficiency, quality, and profitability


~ Key Achievements ~

Ø  Grew annual sales from $1M to $1.9M

Ø  Have successfully worked with high-profile clients including Stradley, Ronon Stevens & Young, Pricewaterhouse Coopers, Deloitte & Touche Marsh of Philadelphia, RNC, Philly 2000 Committee, Philadelphia Phillies, Blue Cross, Towers Perrin, Ballard Spahr, Kaplan & Associates, PHRPG, E Women Network, Special Olympics

Ø  As Food & Beverage Director, effectively developed and implemented innovative systems instrumental to driving sales growth

Ø  Designed and facilitated new-hire training program leading to substantial profit increases

Ø  Developed comprehensive experience in steering full scope of Floor and Guest operations as Assistant Maitre D and Captain/Floor Supervisor with prestigious Washington DC clubs


                                        Professional Experience                                      


ClubCorp                                                                                                                     1984-Present

Private Events Director, Pyramid Club-Philadelphia, PA; 1994-Current

  Strategically market club to both members and non-members, leading to almost 100% sales growth

  Proficiently plan, coordinate and steer approximately 200+ events for as many as 500 participants

Food & Beverage Director, Pyramid Club-Philadelphia, PA: 1993-1994

  Effectively recruited, hired, trained, scheduled, and directed top-performing team of 5 Supervisors, 4 Bartenders and 35 Servers

  Efficiently managed beverage inventory to achieve optimal cost percentages and stock levels

Assistant Maitre D , Club at Franklin Square-Washington DC; 1990-1993

  Delivered comprehensive employee training on standards of service vital to maximizing guest satisfaction, customer loyalty and repeat business; managed daily closing/opening functions including shifts side work

Captain/Floor Supervisor, City Club of Washington, Washington DC; 1987-1990

Busboy/Waiter/Captain, CLUB, Philadelphia; 1984-1987

  Launched career with fine dining private club as entry-level employee in Philadelphia, rapidly progressing to assume responsibility for daily operations at Washington DC location


                                      Professional Development                                    


Ongoing Employer-Sponsored Annual Training Programs

Kevin Zraly s Windows on the World Wine School


                                            Community Activities                                          


Founder, Pinnacle Fund, a non-profit organization



Yyyyyy x. yyyyyy                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000










Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging new career opportunity in a (insert actual title of position) capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.


As demonstrated in the accompanying resume, I offer over 20 years of experience in the hospitality/food & beverage industry gained through progressive positions with a leader in private club ownership/management.  In my present position as Private Events Director I am responsible for steering the full scope of event business development, coordination and facilitation, providing quality service to high-profile corporations and organizations throughout the region. In this capacity, I have succeeded in driving annual sales growth from $1M to $1.9M.  I have a comprehensive knowledge of and experience in all aspects of operations, from sales, marketing, client relations, and guest services to staffing, training, scheduling, and inventory control.  During my career, I have substantially boosted revenue, profit and operational performance by defining, developing and implementing targeted systems, processes and standards as well as creating and facilitating motivating training programs.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your staff, and look forward to interviewing with you in the near future.






Yyyyyy x. yyyyyy





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