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Yyyyyy x. yyyyyy                                        0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                      abc@xyz.com

 

Career Objective                             

Results-driven leader eager to contribute dynamic management, team building and interpersonal relation skills toward actively supporting a progressive organization as a key staff member

 

Profile                                                

Ø  Offer approximately 8+ years progressive experience in a wide array of environments with a comprehensive management background

Ø  Entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning & coordination

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity and efficiency

Ø  Proactive leader who successfully recruits, trains/develops, mentors, and leads top-performing teams committed to providing superior service

Ø  Exceptional ability to research and evaluate industry trends and competitor products and use findings accordingly

Ø  Dynamic communication, presentation, relationship building, and problem solving abilities

Ø  Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients

 

Professional Experience                

 

Fidelity Investments Boston, MA                                                                                    2004-Present

Systems Analyst (2005-Present)

Payroll Processing Specialist (2004 C 2005)

Payroll Processing Specialist C Trainer (2004)

 

Career highlights

  Contribute dynamic leadership skills with full accountability for effectively reviewing agreements and working with business units to ensure accurate usage is submitted; assist in organizing audits and compliance management

  Proficiently develop and execute financial and customer service strategies supporting enterprise-wide operations.

  Manage market data reporting processes; gather and compose exchange usage and diligently report to exchanges and vendors on a monthly basis.

  Effectively plan, coordinate and facilitate functions to optimize productivity, efficiency and quality, with strong focus on the delivery of superior customer service.

  Spearhead diverse management functions ranging from workflow planning, policies/procedures development, budgeting and compliance.

  Liaise extensively with internal clients as well as exchanges & vendors on various issues including invoices, usage, and cost allocation.

  Analyze and review work product and general operations to effectuate loss prevention issues and ensured that superior customer service was also provided.

 

Prior experience

 

The Town of Pepperell - Pepperell, MA                                                                           2003-2004

Assistant Treasurer & Accountant     

 

Centers for Survey Research - Lowell, MA                                                                      2000-2004

Monitor      

 

Career Services, University of Massachusetts - Lowell, MA                                              2000-2002

Administrative Assistant  

 

Education                                           

 

University of Massachusetts - Lowell, MA

BBA Management Information Systems and Finance, 2003

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