career profile

results-oriented management professional with sales experience in retail environments. proven capacity to handle various functions necessary in leading the operations of a successful company. dynamic communicator and persuasive speaker, able to forge meaningful associations with clients, colleagues, and management. talent to identify the needs of customers and to encourage a risk-free, positive atmosphere to meet those needs. demonstrated talent for developing and implementing plans that successfully meet the operational objectives of an organization on a consistent basis.

 

merchandising / promotions & marketing / public relations / inventory management

bookkeeping / payroll / forecasting / customer service / sales management / project management

 

microsoft windows os and office

professional experience

bookholders, blacksburg, virginia

manager, 10/2009 c present

assistant manager, 06/2009 c 10/2009

 

         plan and direct activities such as sales promotions, including seasonal merchandise buyback increase by 40% with specific promotions programs.

         determine staffing requirements; interview, hire and train up to 30 new employees, or oversee those personnel processes.

         formulate policies, manage daily operations, and plan the use of materials and human resources, and other areas of management, such as personnel, purchasing, or administrative services.

         oversee activities directly related to managing inventory, merchandising, pricing, and sales,

~         review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

~         manage staff, preparing work schedules and assigning specific duties; conducting performance assessments, offering constructive feedback and resolving tensions as needed.

~         direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.

~         establish and implement departmental policies, goals, objectives, and procedures, conferring with staff members as necessary.

~         determine public desire for certain goods based on forecasts of customer demand.

 

united states house of representatives, colonial heights, virginia

intern, summer 2007

education

bachelor of arts in political science, history minor, august 2009

virginia polytechnic institute and state university (virginia tech), blacksburg, va

~         dean s list recipient

honors & awards

vice president, virginia tech, chi phi national fraternity

risk manager, virginia tech, chi phi national fraternity

big event community service volunteer, blacksburg, virginia

leader, youth band, st. anne s catholic church