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yyyyyy x. yyyyyy

~ fluent in north / south indian languages and knowledgeable in spanish ~

 

0000 xxxxxx xxxx , xxxx , xxxxx 00000 (xxx-xxx-xxxx abc@xyz.com

 

driven, results-oriented, and client-focused sales leader exploring opportunities to apply proven

finance, operations management, account / administrative support, and customer service skills

 toward actively assisting an employer in maximizing profits for continued business success.

 

profile

 

ø  eager to contribute superior financial management, operations / administrative support, organizational liaison, and team building abilities toward boosting overall operational profits.

ø  contribute dynamic problem-solving skills, proven analytical talents, excellent oral / written communication abilities, and solid interpersonal relationship-building techniques to any job.

ø  expert at performing independently or within a team-oriented environment to exceed all operational goals and financial and technical objectives.

ø  skillful with eroes and pos applications, along with demonstrating proficiencies in microsoft office (word, excel, access, powerpoint), windows operating systems (nt, 98, xp, vista), and internet explorer.

 

professional experience

 

store manager, verizon wireless, monroe, ny                                                                     2007 c present

ø  drove profitable sales within a high-volume retail store, as well as effectively directing all operational activities, actively analyzing sales reports, and performing all employee recruiting, training / development, and goal-setting.

ø  demonstrate an ability to build critical client relationships to facilitate advantageous organizational profits, including achieving a consistent placement within the top 3 stores in overall sales and data nationwide.

 

office manager, apollo distributing, fairfield, nj                                                                     2005 c 2006

ø  effectively provided executive-level administrative support activities, including preparing all correspondences, document invoices, and employee training materials to ensure a seamless operational process.

ø  increased business growth by profitably negotiating and completing all client order submissions, as well as consistently providing exceptional customer service at all times.

ø  maximized organizational efficiency by performing daily updates within a comprehensive company database, along with overseeing all distribution activities and assisting management with inbound and outbound scheduling.

 

sales associate, macy s department store, wayne, nj                                                              2004 c 2005

ø  consistently achieved all short- and long-term women s accessories sales goals generated by building valuable customer relationships and creating an appealing store environment with dynamic interior merchandise displays.

ø  represented an exceptional image of the store which led to an overall increase in retail sales and the encouragement of fellow associates to make decisions to reflect positively on customer satisfaction and company-oriented well-being.

 

legal associate, jbc & associates, bloomfield, nj                                                                              2003

ø  optimized operational efficiency by performing third party collections efforts of new and previous clients within a fast-paced, high-volume environment, along with adhering to all corporate and federal collections policies and procedures.

ø  delivered outstanding customer service at all times to maintain a consistently professional working environment, including utilizing superior communication and negotiation skills to achieve problem resolution excellence.

 

financial representative, international check services, pompton lakes, nj                             1999 c 2001

ø  analyzed individual customer needs by providing proactive second party collection activities, as well as facilitating a comprehensive knowledge of debt reduction alternatives to build optimal relationships with clients.

ø  fostered cooperative teamwork across a multitude of personnel levels while making solid organizational decisions to reflect positively on company-oriented well-being and the delivery of high-quality customer service.

ø  successfully provided management with innovative methods to continually increase overall operational productivity instrumental toward maintaining industry presence.

 

education

 

bachelor of arts in business management / finance                           new jersey institute of technology

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