career objective                              

customer-focused pharmacy professional eager to apply dynamic technical knowledge and client relation skills toward supporting the employer in optimizing operational and financial performance

 

profile                                                

ø  offer numerous years of progressive experience accurately filling orders in a deadline-sensitive environment

ø  extensive pharmaceutical industry knowledge including prescription review, counting/measurement, packaging and labeling

ø  facilitating client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; successfully address and resolve escalated customer issues

ø  overseeing incoming inventory/shipments for quality assurance

ø  accurately maintain patient profiles and drug information in computer systems

 

education                                           

karnataka university, insert state, india                                                                                                  1998

bachelor of science in pharmacy

~ credentials/certifications~

• fpgec c from nabp ee # 206-2881; issued january 2008
• registered pharmacist c gujarat state board of pharmacy, india

 

professional experience                

canadian tire corporation ltd., brampton, on                                                                            2004 c present

order fulfillment team member

• effectively take orders and respond to customer inquiries; provide excellent customer service
• accurately monitor inventory levels; ensure consistent product availability
• assist manager in order processing and distribution
• maintain safe and efficient working environment

 

unigistix inc., brampton, on                                                                                                      2002 c 2003

cellular phone programmer

• proficiently programmed cellular phones following customer specifications
• provided superior customer service and performed as integral team member

 

mangalam medical, insert location                                                                                             1999 c 2003

registered pharmacist (part- time)

• operated efficiently and accurately in accordance with pharmacy operating standards to dispense medications
• interacted directly with customers to provide optimal service, evaluation, and advice
• diligently documented and registered all prescriptions
• trained new employees on utilizing pharmacy softare and filling and packaging prescriptions
• assisted head pharmacist with daily responsibilities

 

skymax laboratories, insert location                                                                                         1999 c 2002

production and distribution supervisor          

• monitored and managed inventory levels to ensure product availability and cost efficiency
• tested and analyzed chemicals to conform to specifications and standard regulations
• generated weekly reports for customer satisfaction on distribution level and production improvements
• oversaw successful completion of distribution and daily tasks