career objective                              

results-driven it specialist eager to contribute technical expertise as well as strong project management and communication skills toward actively supporting a successful organization in maximizing performance

profile                                                

ø  offer more than 20 years of progressive enterprise infrastructure experience, with expertise in the telecommunications industry

ø  efficiently assess and respond to user-specific needs; create, execute, troubleshoot, and document complex technological solutions and processes

ø  effectively install, configure, maintain, and upgrade equipment, software, and network settings

ø  actively support company in maximizing bottom-line profits by effectively negotiating vendor contracts to achieve competitive pricing and terms on systems equipment, services, and outsourced projects

ø  dynamic organization, prioritization and time management skills; consistently achieve critical deadlines while maintaining high quality standards

ø  proactive team player equally effective in independent and collaborative environments

professional experience                

wells fargo bank (via corestaff technology group), santa rosa, ca                                                                    3/09 c present

contract it services / pc technician

         ensure the successful completion of major data migration project implementing store vision and one touch technologies

         conduct large-scale workstation upgrade replacing computers, printers, components, and accessories; install, configure, and reimage computers

         compile and verify computer build sheet; perform comprehensive troubleshooting examining errors, identifying causes, and effecting solutions

 

advanced fibre communications (now tellabs), petaluma, ca                                                                                   7/96 c 10/08

sr. engineering technician / npi & sustaining test engineering           

         effectively steered all aspects of new accessmax  and fttp product development from conception through production; products included pots, cpu's, t1's, oc3 s, oc12 s, psu, adsl's, pon, gige, and ont610/611/612

         collaborated with specialized teams on completing special projects, complex repairs, test equipment calibrations, and hardware/software upgrades; provided critical support for in-house production staff, rma department, and china-based cm/subcontractors

         developed and conducted training programs for production, testing, and troubleshooting; authored troubleshooting guide and documented debug procedures

         executed failure analysis, root cause, and corrective action activities; generated reports instrumental to senior management in assessing performance

         root cause and corrective action

         set up and administered psac database, created ghost image of the functional test fixtures pc/machine, wrote requisition for mro purchases

 

electro / mechanical technician, esi palomar systems, escondido, ca                                                                                3/95 c 3/96

  

senior production electronic technician, abb hafo, inc., san diego, ca                                                                           10/88 c 3/95

 

field electronic technician, executone industries, inc., san diego, ca                                                                    6/84 c 10/88

education                                           

b.s. in electronics, chapman university, orange, ca                                                                                                         1991

                         

a.s. in electronic technology, mesa college, san diego, ca                                                                                            1982

 

~ professional development ~

sniper bga rework & replacement training (9/08) ~ tellabs 8800 basic provisioning & maintenance (12/06) ~ laser safety training, tellabs, inc. (8/06) ~ tellabs 1000 provisioning & maintenance for fttp (2/06) ~ tellabs 1000 operations & maintenance for fp10.0 (2/06) ~ tellabs esd - electro-static discharge (10/05) ~ accessmax adsl course, afc, inc. (2001) ~ visual basic programming, contra costa college, san pablo, ca (5/00) ~ iso-9001 on-job training, afc, inc. (1997) ~ hand soldering for through-hole & surface mount components certification, afc, inc. (1997 c 2001) ~ umc 1000a installation, test, & maintenance certification, afc, inc. (1997, 1998) ~ interpreting schematics & blueprints certification, palomar systems (1995) ~ team tools &training, abb hafo (1994) ~ esi laser maintenance, esi, inc. (1993) ~ ami screen printer maintenance, ami, inc. (1993)