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yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000



driven leader eager to contribute dynamic sales, business development, marketing, relationship building, communications and customer relations skills in a challenging sales assignment.


career profile

ø  over eight years of diversified business development background.

ø  knowledgeable in all facets of effective sales plan development and implementation.

ø  career built in highly competitive communications and commercial cleaning sectors.

ø  expertise in consultative solution selling methodologies.

ø  award-winning revenue producer who has consistently exceeded sales quotas.

ø  adept in relationship development and facilitating repeat business.

ø  accomplished in building market share and recognition.

ø  track record of achieving challenging revenue objectives.

ø  effective communicator in b2b sales environment.

ø  strengths in managing confidential situations, safety/compliance management and qc.

ø  outstanding capacity in customer service.

ø  proficient in building, training, developing and mentoring sales staffs.

ø  background in development of corporate sales/marketing strategies/programs.

ø  capacity in forecasting, budgeting, analysis, trending and maintaining business documentation.

ø  proven ability in account management and providing advisement/consulting to outside clientele.

ø  university-level business management training.

ø  polish linguist.


professional experience

smc communications, aurora, il                                                                                                2004 - present

field operations manager                                                                                                                             

       recruited to direct 15 technicians in daily operations.

       oversee installation/service of video/high speed data/voip services.

       plan and schedule technician daily routes to utilize technician specific skill sets.

       achieve highest quality standards through daily inspections and quality control reports.

       assume responsibility for key hr functions including personnel goals, performance reviews, training and recruiting of new talent.

       administer equipment/supplies inventory control.

       manage and resolve customer disputes on a consistent basis.


jani-king commercial cleaning, schaumburg, il                                                                             2003 - 2006

franchise owner

       developed new accounts through effective prospecting.

       utilized cold calling and preset appointments to build business.

       expanded account base 600+% in three years.

       performed account management including up-grading services and maintaining customer satisfaction.

       recruited and developed 11 employees providing effective service to over 90 accounts.

       orchestrated all aspects of inventory and quality control.


earlier background

prior to 2003, served as lead technician, cable wiring system, plainfield, il, and service technician, at&t broadband, schaumburg, il.  in these assignments, build outstanding installation, maintenance, repair, training, safety and customer service skill sets.




university of illinois-chicago

business management studies



yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000



cover letter text





hiring agent name


company name


city, state   zip code


dear                   :


i am currently seeking a challenging career opportunity in a sales/business development capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

as demonstrated in the accompanying resume, my professional qualifications include over eight years of highly successful business experience with particular expertise in b2b business development.  to complement this background, i possess demonstrated expertise in market plan implementation, strategic planning, presentations, staff direction and customer relations, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 


i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.








yyyyyy x. yyyyyy







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