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yyyyyy x. yyyyyy

(xxx-xxx-xxxx •



results-focused leader specializing in directing healthcare operations, building strong teams, improving critical processes, and delivering high-quality patient services eager to offer 10+ years experience toward maximizing an employer s success.


profile of qualifications


         integral leader who builds, trains, and manages solutions-driven teams to optimize healthcare services; develops and implements targeted improvement plans; and maintains compliance with industry and facility standards of practices at all times.

         excellent communicator who seamlessly interfaces with all levels of management, healthcare representatives, and patients.


career highlights


         increased annual contract revenue for medical development holdings, inc. by 20% and led staffing efforts to full capacity for all departments, along with negotiating lower pay rates with after-hours physicians and adding specialty onsite clinics.

         improved customer relations between bop and company, and assisted fmc butner in passing joint commission re-accreditation.

         decreased er patient wait time by 50% and staffing by 10% for newton medical center while maintaining productivity, along with negotiating the delivery and installation of capital equipment 8 months prior to budgeted time at no cost to the facility.

         spearheaded the implementation of an electrophysiology (ep) program while passing all jcaho and state inspections.

         increased cardiac cath lab volume by 6%, and decreased procedure turnaround time by 50% and overhead by $10,000 annually.

         developed an innovative marketing brochure for interventional radiology and cardiac catheterizations.


professional synopsis


medical development holdings, inc. (mdi) / government healthcare solutions (ghs)                 2007 c present


on-site contract manager

         apply dynamic leadership talents toward directing daily operations of radiology, respiratory therapy, radiation oncology, and neuroscience departments and supervising 90+ employees, along with managing a $100-million health services contract.

         plan and prioritize after-hours physician services and weekly specialty physician consult clinics to maximize use of resources.

         enhance individual performances by conducting meetings with team members, as well as liaising between mdi and bop fmc.


newton medical center                                                                                                                                                           2005 c 2007


assistant manager radiology (2006 c 2007)

         strategically steered radiology modalities operations (i.e. ct, nm, us, echocardiology, interventional radiology, cardiac catheterization, electrophysiology, diagnostic radiology, fluoroscopy), including assisting with a $3.1-million budget; supervising clerical, technical, and ancillary staff; reporting to director of radiology; and performing aforementioned role in staff absence.

         optimized operational productivity by delegating tasks to 40 ftes and 15 prns and handling payroll activities, along with driving business growth by recruiting and managing staff, conducting performance evaluations, and evaluating competencies.

         expertly coordinated key services, monitored and managed daily statistics, and maintained sufficient supply / equipment levels.


angiography / cardiac catheterization lab (2005 c 2006)

         played a vital role in sustaining seamless lab processes by supervising staff in daily operations, training and mentoring team members and physicians, scheduling employees to meet critical objectives, and coordinating budget planning and purchasing.


wakemed raleigh campus                                                                                                                                                      2000 c 2004


cardiovascular specialist ii / team leader

         utilized broad scope of industry and technical services knowledge toward supervising room staff of 10-12 ftes within a 515+ bed hospital, including proactively training new employees to ensure consistently high-quality healthcare services.

         contributed sharp analytical abilities toward supporting account reconciliation for budgetary purposes, along with organizing and disseminating equipment usage policies and maintaining a department inventory tracking system.


additional roles as mri tech, radiologic tech, cardiac catheterization specialist, & x-ray tech held prior to 2000


education, certifications & professional affiliations


masters in health administration                                                                                                                              pfeiffer university

bachelor of science in management of human resources                                                                               faulkner university

associate of applied sciences in radiological sciences                                                                                     faulkner university


certificate in radiography (university of alabama at birmingham) • radiologic technologist (arrt) • bls (american red cross)


american healthcare radiology administrators • american college of healthcare executives • kappa alpha psi fraternity, inc.

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