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yyyyyy x. yyyyyy                                                                    

3201 silver springs drive, #0000 xxxxxx xxxx , xxxx , xxxxx 00000



career objective                              

results-driven product manager eager to contribute superior leadership, team-building, and analytical skills toward supporting the employer in optimizing operational and financial performance


ø  offer solid product management experience, with expertise in strategic planning, acquisitions, product launches, vendor relations, and process improvements in the healthcare arena

ø  facilitate quality-focused, service-oriented environment vital to maximizing customer satisfaction and retention

ø  expertly identify and capitalize on opportunities to penetrate and develop markets, conduct detailed market research and analysis, and monitor trends and developments

ø  train and lead top-performing interdisciplinary support teams to meet corporate goals

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  proactive team player equally effective in independent and collaborative environments

ø  flexible for extensive travel / relocation


~ key achievements ~

  • in recognition of outstanding performance, steadily promoted within humana to attain product management position entrusted with developing and implementing acquisitions, integrations, and organizational process improvements; granted star employee award
  • successfully ensured regulatory compliance and grew across-the-board inventory control system performance metrics by up to 10% at humana by accurately defining business requirements, introducing appropriate schedule and budget guidelines, establishing cross-functional support teams, and working closely with vendors to increase value
  • effectively managed all aspects of integrated visa humanaaccess card program and created nationwide partnership with walgreens pharmacies, achieving more than $240m in annual sales with a  15% increase in otc drug sales revenue
  • boosted humana customer satisfaction levels by 10% and nominated by card technology division for most innovative product award
  • as outcomes analyst with kindred health care, generated quality metrics reports, conducted financial audits, and oversaw compliance with all laws and regulations

professional experience                

humana, inc.                                                                                                                                         2004 c present

project manager, consulting practice (2009 c present)  

program manager, innovation center / product management (2004 c 2008)


kindred health care                                                                                                                               2001 c 2004

outcomes analyst


university of louisville                                                                                                                           1998 c 2000



primax windows & doors                                                                                                                      1994 c 1996

customer service representative / telemarketer


university of louisville

bachelor of science in business administration c marketing



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