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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •



versatile professional eager to contribute comprehensive customer service background toward actively supporting the employer in optimizing performance.




  • motivated professional offering solid and progressive experience in customer service, administrative support and sales promotion capacities.
  • in depth experience in client-focused industries focused on delivering world class customer service.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
  • apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
  • demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment.
  • skilled at performing independently or within a team to exceed all operational goals and objectives.
  • dynamic communication, organization, problem solving, and relationship management skills.


professional experience

kellers williams realty                                                                                                      2007-2010

real estate agent

  • effectively identify and capitalize on opportunities to penetrate and develop new client markets.
  • successfully steer residential sales operations to generate high volume growth and revenue.


lend america                                                                                                                        date-date

loan officer/inside sales representative

  • sharp business acumen and experienced in managing broad scope of operations, from obtaining new loans and processing application to acquiring documentation and tracking underwriting process.


union mutual                                                                                                                      2001-2005

junior processor/ processor

  • facilitated client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.


union mutual                                                                                                                              2000


  • consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.


professional education


nassau community college                                                                                                         2002

coursework in business administration/education


new york state real estate institute, 2007

continuing education in real estate, 2009

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •










hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in a customer service representative capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include experience in customer service, administrative support and sales promotion capacities. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, presentation, problem solving, and relationship management skills.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.








yyyyyy x. yyyyyy


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