~ fluent in english, italian, spanish, and french ~
~ legally available for employment in north america and the european community ~
driven, detail-oriented, and client-focused business leader exploring opportunities to apply proven executive-level operations management, international sales / marketing, team building, and organizational liaison abilities toward actively supporting a progressive company in maximizing profits.
ø contribute profitable business negotiations skills, dynamic presentation abilities, strategic analytical techniques, and successful interpersonal relationship-building talents.
ø actively communicate a company s vision, value, and goals in order to profitably ensure both a consistently successful operational performance and a continually satisfied and loyal customer base.
ø demonstrate dynamic time management skills, including quickly identifying and resolving daily problems in a proactive and productive manner while maintaining outstanding professional work ethics.
ø exceptional at securing business retention by facilitating intelligent profit objectives, as well as by actively developing new business opportunities for continued marketplace presence.
ø excel within independent or team-based environments to meet and/or exceed all organizational goals and objectives while contributing proven business acumen and sharp troubleshooting abilities.
key business achievements
led the expansion of corporate market base by actively acquiring new customers within a declining territory.
revitalized a dynamic north american-based network of sales agents by empowering associates to exceed territory revenue goals which increased overall sales and profits.
created an innovative, fast-growing product line in response to tactical evaluations of key customer requests for product modification.
recognized with a prestigious corporate-based customer satisfaction award as a valuable contributor to overall project success.
increased profitability through critical expense optimization and cost control by accurately drafting and implementing agreements with multiple partners to provide essential services, sales, and repair.
enhanced operational processes by developing strategic new policies and procedures for technical assistance regarding spare parts sales, consignment stock, and required inventory.
ø direct all facets of u.s-, canada-, and mexico-based business profits within a leading international importer / distributor of hi-tech equipment for confectionary and healthcare industries.
ø prepare strategic regional sales and marketing plans, along with planning, directing, coordinating, and developing worldwide policy and pricing agreements for corporate clients that continually drives substantial revenue growth.
ø apply dynamic communication and negotiation skills toward successfully managing relationships with top-tier clients, such as cadbury-adams, nestl , planters, johnson & johnson, r.j. reynolds, kraft n.a., and warner lambert (now cadbury schweppes).
ø liaise between executive-level management and client representatives to successfully mediate critical situations, prevent lawsuits to create win-win business outcomes between parties, and reach mutually profitable settlements.
ø gather comprehensive market intelligence for presentation and feedback to executive-level management, including collaborating with marketing, technical, and design teams to develop profitable requirements, prioritize activities, and produce documents to optimally drive projects through to completion.
ø organize and / or attend industry trade shows, seminars, and meetings as an important representative of the company s management team, along with regularly contacting executives of target companies to attain preferred vendor status.
professional experience (continued)
sales area manager italy / mexico / france / north africa / all english-speaking countries
key business achievements
acquired profitable new corporate accounts while concurrently improving relationships with existing customers.
spearheaded the opening of a permanent u.s.-based location by presenting a dynamic project plan that was approved by the board of directors which necessitated a personal relocation to begin start-up activities.
built valuable customer relationships to achieve superior satisfaction levels, increase international corporate growth, and consistently develop new business opportunities for continued marketplace presence.
ø revitalized a previously inactive north american market by successfully presenting an advantageous sales reorganization plan to the board of directors that assessed existing sales network and compensation plans.
ø created and implemented profitable new advertising strategies, as well as altering standard agency agreements to coordinate with an enhanced incentive structure.
ø directly managed all global exhibition participation, along with effectively communicating with business agents throughout the united states, united kingdom, south africa, and australia.
ø utilized exceptional recruitment abilities to hire and train high-performing corporate agents and ensure unwavering company loyalty and overall job satisfaction.
special projects / operations / export area manager
key business achievements
increased overall accounts value with caterpillar usa / europe, along with successfully resolving pre-existing business issues with navistar and other critical customer concerns pertaining to production, supply chain, product quality, and responsiveness.
streamlined communication activities to reduce overall response lead time from the company s main factory.
improved headquarters-based management relations by strategically implementing new accounting / budget programs and warehouse control procedures to ultimately prevent the closure of one u.s.-based location.
increased profits by restructuring key inside sales network and organization of fontana s u.s. subsidiary.
established a tactical corporate relationship between fontana and japan-based toyota for its u.k. location.
closed first multimillion-dollar international deal by optimally managing strategic partnerships between fontana and ome suppliers involving extensive product export to metalco, an egyptian power supply company.
ø maximized operations performance by overseeing strategic business troubleshooting and logistics / problem resolution, in coordination with sales / agent personnel, executive-level management, and board of directors.
ø drove the success of diverse company assignments, including improving sales and satisfaction among u.s.-based subsidiaries, determining the viability of a u.k. market, and analyzing overall corporate positioning for new product lines targeting the oil industry and underwater tunnel construction.
ø actively liaised between the company s headquarters and high-profile foreign accounts, such as caterpillar (u.s. and europe), komatsu-dresser, briggs & stratton, john deere, and navistar, among others.
ø effectively produced feasibility studies and completed business plans essential toward establishing the foundation to opening a successful subsidiary, including recruiting and hiring top-performing staff.
~ additional professional roles held prior to 1990 ~
italian executive mba program
~ selected via rigorous process to enter elite training program ~
sda bocconi school of management milan, italy
mechanical engineering degree
~ specialized in automotive engineering and engines construction ~
polytechnic university of turin torino, ital y
~ holds european union passport and united states green card ~
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