career objective                              

proficient administrative specialist eager to contribute excellent customer service, information management, and accounting skills toward supporting the employer in improving operational performance

profile                                                

ø  offer more than 14 years of progressive administrative experience, with expertise in facilitating client-focused, service-oriented environment vital to maximizing customer satisfaction and retention

ø  dynamic communication, presentation, and relationship management skills; superior time management and organizational abilities

ø  sharp accounting aptitude with extensive a/r, a/p, and payroll experience

ø  demonstrated ability to perform multiple responsibilities simultaneously and under heavy pressure; strong attention to detail and emphasis on accuracy while consistently meeting deadlines

ø  proactive team player equally effective in independent and collaborative environments

professional experience                

office manager, c. b. conlin landscapes, inc., naperville, il                                1995 c 2005

• successfully oversaw all aspects of administration and operations for busy landscaping office
• provided outstanding customer service, account management, and billing and issue resolution
• accurately executed payroll and accounts payable/receivable; generated financial statements and reports

 

reception, parkside rehab hospital, woodridge, il                                                1991 c 1995

• diligently maintained medical records; opened, recorded, updated, and archived high volumes of patient files
• effectively coordinated patient intake and steered client relations; worked closely with all members of hospital staff to provide appropriate assistance
• performed a wide range of customer service/patient relations responsibilities

 

~ community activities ~

volunteer, mcdonald house, cleveland, oh    

 

education                                           

general studies, university of wisconsin, wi

 

 

 

 

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dear__________________:

 

i am currently seeking a challenging career opportunity in a insert job title capacity after taking time off to resolve family issues, and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include numerous years of experience providing accurate data management, financial administration, and customer service.  i excel at accurately entering, reviewing, and editing detailed data to ensure maximum productivity, efficiency, and profitability.  my dynamic communication skills have consistently proven instrumental in my ability to work in fast-paced environments.  i offer a flexible schedule and am available for varied shifts. 

          

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

dianna thorne