career objective                              

results-driven project manager eager to contribute unique blend of creative skills and sharp business acumen towards supporting the employer as a productive team member

profile                                                

ø  offer numerous years of progressive experience in customer service, sales, operations, project management, and creative design, with expertise in home d cor and print aesthetics

ø  strong practical experience in directing residential home staging projects that result in faster sales at higher prices; coordinate decoration, furniture placement, spatial planning, accessorizing, organization, color consultation, and de-cluttering initiatives

ø  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention

ø  effectively identify and capitalize on opportunities to penetrate and develop highly competitive markets; demonstrated ability to succeed despite unstable conditions

ø  provide excellent service for existing customers while expanding sales pipeline; manage key accounts, develop niche markets, and administer major contracts resulting in high-revenue transactions

ø  monitor industry trends and developments, including competitive services and marketing activities

ø  dynamic communication, presentation, negotiation, and relationship management skills

professional experience                

green door staging and home design, insert location                                                                7/08 c present

consultant / freelance staging professional   

• work closely with clients on residential interior design / re-design and decorating projects

 

staged interior, centerville, va                                                                                                   8/08 c 3/09

director of business development

• successfully performed a broad range of sales, marketing, customer service, design, staging, and operational functions for this boutique home staging company serving the virginia c maryland c dc area
• developed and implemented strategic marketing plans, designed collateral, and authored advertising copy and monthly newsletters; managed marketing budget and tracked campaign performance
• provided exceptional service, knowledgeable consultations, and accurate quotes to existing and prospective clients; prepared detailed proposals including project cost and schedule estimates
• served as lead stager applying interior design expertise and excellent communication skills towards selecting site-specific furniture, paint, wallpaper, fixtures, and accessories for a diverse portfolio of properties; expertly steered all aspects of design and staging for $3.8m home
• proactively monitored and analyzed corporate financial performance metrics to adjust business strategy, increase market share and profitability, and improve customer satisfaction levels

 

society for human resource management, alexandria, va                                                         4/00 c 7/08

freelance production consultant (11/07 c 7/08)

manager, production & circulation (11/04 c 10/07)

production manager (4/00 c 10/04)

• entrusted with preparing and managing $3.2m printing, production, circulation, and postage budget; oversaw three-member staff in producing five books and 250 special projects with more than 3,500 publication pages per year
• created highly effective marketing campaigns to increase subscriptions and circulation; measured results and return on investment
• managed paper inventory, consumption figures, postage metrics, and all expenditures; conducted extensive research, negotiated contracts, and cultivated relationships with vendors to secure maximum value and quality of supplies and equipment

 

continued

yyyyyy x. yyyyyy                                                                                                                                                                                   page 2

 

• introduced process improvements, technological upgrades, automations, and workflow restructuring resulting in prepress cost savings of 54% and increased efficiency
• expertly prepared rfp packages for service providers competing for multi-million-dollar contracts, conducted intensive interviews, traveled for site visits, delivered executive-level recommendations, and contributed to contract negotiation processes
• cost-effectively supervised impositions and production for three magazines and nine newsletters in line with aesthetic standards and business needs; evaluated all components of production, generated cost-per-page details, and justified any variance from established budget

 

hanley-wood, llc, washington, d.c.                                                                                        11/90 c 4/00

production manager (1/99 c 4/00)

assistant production manager (4/98 c 12/98

ad traffic manager (9/95 c 3/98)

accounts receivable manager (8/92 c 8/95)

accounting assistant (11/90 c 7/92)

• in recognition of superior performance, steadily progressed within company to attain position responsible for producing monthly, bi-monthly, and quarterly residential and commercial construction industry publications, including remodeling, custom home, home improvement retailer, builder, and builder home plans magazines
• effectively liaised between editors, art staff, advertising sales staff, and outsourced printing companies to ensure timely production of quality publications
• developed and managed schedules, budgets, vendor / freelancer contracts, ad tracking database, and all components of daily activity

education                                           

mary washington college, fredericksburg, va                                                                           1990
bachelor of science in psychology

 

~ affiliations ~

accredited staging professional (asp) 
member, international assn of home staging professionals (iahsp)

volunteer, world wide staging week charity events

volunteer, habitat for humanity