yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com

driven legal professional seeking a challenging position as a paralegal, where expertise in office administration, legal proceedings, and client services will prove instrumental to company success.

career profile

 

results-oriented professional offering experience in law office management, litigation processes, and client services. recognized for working knowledge of legal terminology, general law, and legal proceedings pertaining to a wide variety of case fields. applied knowledge of research, investigative, interviewing, and reporting techniques. dynamic communication, negotiation, and relationship management skills. capable of working quickly and accurately under pressure to successfully meet short court deadlines. proven ability to maintain the highest levels of confidentiality and upholding the ethical standards of the legal profession. technical expertise in microsoft office suite; type 50 wpm. eager to relocate. core competencies include:

 

legal writing and research civil and criminal litigation will, estates and probate

family law law office management bankruptcy law real estate transactions

computer applications for law office preparation of evidentiary research legal ethics

 

professional experience

 

loss mitigation representative capital one auto finance                                           2007-2008

• sharp business acumen and experienced in managing broad scope of operations, from dept payment options, customer service and negotiating account payments to facilitating development of alternative client income.

 

senior customer service representative bank of america                                                       2007

• managed broad scope of accounting/finance activities including assisting clients with the dispute process, tracking purchases, and explaining the banking system.
• responsible for initiating conference calls with merchants to rectify any billing issues.

 

financial care representative t-mobile wireless usa                                     2001-2006

• successfully handled all customer issues regarding billing problems, service charges, and payment arrangements.
• effectively managed both credit card and electronic check payments, ensuring complete confidentiality of sensitive and personal information.

 

customer service representative time customer service                                            1998-2000

• consistently ensured delivery of quality customer service vital to sustaining and growing accounts.

education

 

xxxxxx community college xxxxxx, xxxxxx                            graduate december 2008

paralegal program

completed coursework in writing and research 1 & 2, civil litigation 1 & 2, criminal litigation, will, estates and probate, legal ethics, family law, law office management, bankruptcy law, real estate transactions, and computer applications for law office.

 

yyyyyy x. yyyyyy

2132 w armenia pl.
xxxxxx, xxxxxx xxxxxx
xxx-xxx-xxxx
abc@xyz.com

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity as a paralegal and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include over experience in legal terminology, litigation, and client services. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, negotiation, presentation, and relationship management skills.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

 

yyyyyy x. yyyyyy