career objective                              

 

versatile business professional eager to contribute broad experience ranging from administrative and

bookkeeping to account management and customer service toward actively supporting a progressive

organization in optimizing operational and financial performance

 

profile                                                

 

ø  dynamic administrative skills ranging from providing executive and business support to handling highly confidential information

ø  knowledgeable in accounting practices and principles, with solid experience in efficient bookkeeping, payroll/taxes, detailed records management, and financial reporting; entrusted with security and integrity of high-volume check processing

ø  effectively communicate and build relationships with clients and vendors

ø  excel in prioritizing, planning and coordinating workflow/projects to meet critical timelines while maintaining high quality standards

ø  experienced in hiring, training, coordinating, and supervising staff

ø  strong research, investigation, analytical, and problem solving abilities

ø  consistently demonstrate a strong work ethic and enthusiasm for stepping up to the plate to support the employer in achieving critical goals

ø  computer literate, with skills including quickbooks, word and excel

ø  bilingual, english and thai

ø  credentialed notary public

 

professional experience                

 

the rottman group                                                                                                       1998-2008

account manager

  proficiently managed 20 key accounts as well as sub-accounts, with a consistent focus on ensuring delivery of quality customer service and maximizing bottom-line revenue performance

  applied sharp communication skills toward adeptly assessing, defining and addressing client needs

  saved company $60k annually in salary costs by taking the initiative to assume controller responsibilities for two years, providing quality executive support to president in areas ranging from financial and tax reporting and staffing to facility maintenance while maintaining top performance in concurrent account development/management

 

itt hartford insurance                                                                                                    1989-1996

medical bill examiner/check writer

system administrator assistant

  actively facilitated and supported diverse areas of business operations, with check writing authority

  demonstrated strong analytical skills and sharp attention to detail toward efficiently examining complex medical bills for accuracy, validity and quality control

  contributed technology proficiencies toward effectively troubleshooting and resolving automation equipment issues, playing vital role in ensuring optimal operational productivity

 

education                                           

 

b.a. liberal studies, cal state northridge c northridge, ca

certificate, computer application specialist/web, technology development center c ventura , ca