Project Lifecycle Management    Client Service Focused    Proposal Development    Technical Presentations    Problem Resolution

Networks/Fault Fixing   Database Administration   High Level Analysis   Time Management   Network Management

Information Management Deadline Adherence Quality Control Project Management Productivity Increases

Ø  Achieved a Far Exceeds merit rating for 2003/2004 placing status in top 2% of 78,000 employees. Double-digit merit increase and $3000 bonus.  This was from successful completion of Anti-terrorism task force contracts. 

Ø  Disaster recovery project Dec. 30, 2006, recovered entire Client/Server environment (400 nodes & 230 users) for 5 networks, reducing approx. $.9 million losses to approx. $.4 million.

Ø  Reduced IT assets by 30%, through consolidation of servers, decommission idle equipment and virtualizing systems creating highly scalable, manageable and agile environments.

Ø  Rebuilt all Symantec antivirus systems raising compliance to secure governance.

Ø  Developed End User rapport with high-level EU Clients, Customers, OEM Vendors and support personnel.  Comprehensive IT Knowledge with strong technical abilities creating competitive business advantages through emerging technologies, engineering, and effective IT management practices.

 

Ø  Strong technical background with the ability to work independently on multiple research projects with specialized experience in diagnostics and fault fixing, presenting complex technical data to high end management, System Development Life Cycle (SDLC), as well as analyzing numerous technical systems and proposing creative solutions.

Ø  Excel in defining and implementing policies, procedures and technology systems that boost productivity, efficiency and quality of operations.

Ø  Proven ability to adapt strong safety and technical skills to diverse organization needs.

Ø  Problem-solving to meet the needs of the project as well as possess strong organizational and analytical skills.

Ø  Highly adaptable in quickly changing technical environments and recipient of numerous professional accolades throughout tenure.

 

Ø  Act in numerous capacities including: Project Manager, Project Coordinator, Business Analyst, Team Leader, Oracle Programmer/Analyst, Application Support and Computer Engineer.

Ø  Provide Systems Analysis and Design through in-depth and high level assessments.

Ø  Implement numerous applications with proven ability to bridge technology and business goals to provide productive solutions.

Ø  Lead and mentor cross-functional teams and on-shore and off-shore teams in multi-facility environments in order to maximize levels of productivity.

Ø  Employ system development, maintenance, testing, implementation, and support skills, as well as strong written and oral communication and adapt to emerging technologies.

Ø  Propose and implement technology solutions including third party applications, data integration, and wide area network solutions.

Ø  Regularly implement technology development life cycle policies and procedures.

Ø  Interface with entire project team as required in the establishment of project schedules and resolving schedule problems.

 

n Technology savvy and proficient in numerous applications and platforms including: Windows, Windows Active Directory Domain, Replication, Group Policy, Kerberos, Server 2003r2/2008r2 Exchange 2003 and Exchange 2010, DNS DHCP, MOM, SMS, WSUS, XP, Vista, Windows 7,

n Network Administration: TCPIP, VOIP/Data, LAN, WAN, and SAN storage area network and backup systems using  (Legato and Veritas) Software. 

n Additional experience: Maintaining Help Desk, Server Migration and Problem Management, and Capacity Planning.

n Manage high-level complex IT Operations (OPS) support World-wide projects of complex customer computer and electro-mechanical installations on Anti-Terrorism Task Force, managing the implementation of RF, Free-Space Optics, SNAP servers and LAN/WAN, SAN, KVM, UPS technologies; Systems Security, Monitoring Wireless activity, integrating them with a diverse array of IT and other systems and COTS products.   

n Successfully completed projects on- time, within budget with full functionality (tracking and evaluating customers requirements); motivated, with a passion for technology, results/detailed oriented, people-centric and customer service driven. Also I am an ITILv3 practitioner.

n Recommended HW/SW products and solutions for mitigating risks.  For example: recommended to go a redundant back-up disk array, after experiencing a lightning catastrophic event.  **

n Versatile mix of product knowledge setting up and maintaining: Windows Server 2003r2/2008, AD, DNS, Print Server, Exchange Server 2003, (initial transition to MS Exchange 2007 Halted due to Workforce reduction), Cisco, Firewalls, TCP/IP, VOIP.  Implemented virtualization using, Virtual Server 2005.

n Configure and maintain Images for Department for Windows systems and peripherals using Symantec Ghost Solutions 2.0 and Microsoft Advance Installation Kit (AIK-WDS) for imaging.

n Maintain infrastructure support for servers: back-up solutions (Legato and Veritas-Netback5u9, Antivirus Symantec 10x, WSUS v3, Printing, MS-MOM-System.

n Security Engineer- Implement Windows hardening (Server & PCs), MS Windows anti-threats and counter-measures, going by DOD s System Site Security Plan, Defense Information Systems Agency (DISA) Gold Disk for scanning tests. 

n Setup and support other servers: Requirement Mgmt Apps: Doors-Telelogic, Borland-StarTeam and CaliberRM; System Architect, Terminal Services, Citrix ICA Client, Docushare5 and FileMaker Server 10x; Some Scripting MS PowerShell and Visual Basic 2005.

 

n IT Contractor, Various Organizations and Companies                                                                           2009-Present

n Computer Systems Engineer/Technologist II, Raytheon Company                                                           1997-2009

n Office Technology Support Specialist, Texas Commerce Bank-Chase                                                                   1996

n Southwest Area Asset Manager, Ernst & Young, L.L.P.                                                                                 1995

Primary Job Functions:  Technology Support, Database Development & Administration, Document Development, Training Leadership, Project Management & Project Lifecycle Oversight, Offshore & Onshore Team Management, Revenue Increases Through Technology Solutions, Technology Integrity & Quality Assurance, Applications Development, High Level Systems Analysis, Diagnostics & Troubleshooting, Modeling Design and Implementation, Statistical Analysis & Benchmarking, Performance Increases and Efficiency Studies, Viability Planning, Technology Installations, Backup, Recovery and Security Systems.

 

n Associates Degree C Computer Information Technology, CHI Institute

n Specialized Training Courses & Certifications:

n CompTIA A+ 2009 Edition Certification

n Six-Sigma Specialist Certification

n 95 Credit hours towards 2^nd Degree in IT

n ITIL v3 Certification (Pending)

n Cisco Certified Network Associate C CCNA

n Certification for Microsoft MCITP (Pending)

n Master Certificate in Business Analysis, Villanova University

n Certified Penetration Testing Specialist

n Nationally Published 216 Pages of Technical Documentation