yyyyyy x. yyyyyy                                                                                   0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  (xxx-xxx-xxxx

                                                                                                                                                 abc@xyz.com

objective

solutions-focused information technology administrator eager to contribute technical expertise as well as dynamic project management and operational enhancement abilities in a challenging it assignment.

 

career profile

ø  microsoft certified systems engineer/security.

ø  certified ethical hacker (ceh).

ø  mcp, mcsa and citrix certified administrator.

ø  over 14 years of diversified it experience in business, healthcare and the military.

ø  career built in wide-ranging facets of security, technical architecture, server engineering and maintenance.

ø  adept in installation, configuration, administration and troubleshooting of advanced systems.

ø  knowledgeable in maintenance, repair and system administration.

ø  strong evaluative, assessment and diagnostic capability.

ø  demonstrated strengths in project management, resource allocation and capacity planning.

ø  proficient in software, hardware, databases, backups, storage and email.

ø  background in effective project management and staff supervision.

ø  contributor in increasing proficiency.

ø  well-organized multi-tasker with strong detail orientation.

ø  adept in aligning it contributions with organizational objectives.

ø  active as volunteer, botnet group, shadowservers foundation for internet security.

 

technology skills

hardware

dell poweredge

hp/compaq proliant

hp procurve switches

cisco routers

cisco switches

cisco cme

cisco asa

brocade fc switches

found stone fs1000

 

 

storage area networks

hp eva 5000 san

dell/emc cx600

compellent ct-sc030

 

software/operating systems

ubuntu 8.x

windows xp, vista

windows nt server

windows 2000 advanced server

windows 2003 server

windows 2008 server

citrix metaframe 1.8

citrix metaframe xpe

citrix metaframe ps 4

command view eva san management

compellent enterprise manager

securepath san management software

netiq appmanager 4.3 and 6.0

opmanager

professional experience

gulf coast regional blood center, houston, tx                                                                            2005 c 2009

mis security manager

       recruited to oversee all elements of information security.

       perform in-depth vulnerability assessments covering network, server and desktop infrastructure.

       installed/support isa server 2004 firewalls, cisco routers and hp procurve switches across t1, frame-relay, dsl, at&t gigaman and opt-e-man circuits.

       developed and implemented redundant network routes from 15 remote locations utilizing dsl/wireless broadband as backup automatic fail-over backup routes.

       designed organizational information security policy and escalation methods.

       launched well-received secureworks managed ips services.

       manage corporate anti-virus solution using mcafee viruscan 8.5i via epolicy orchestrator, surfcontrol webfilter and mailfilter.

       supervised three network and server administrators, four helpdesk technicians and one systems administrator.

       launched and maintain blackberry enterprise server 4.1 for exchange, all dhcp, dns, and wins services, microsoft exchange server 2003 and 2007, cisco call manager express, cisco asa 5520, ms virtual server 2005 and ms server 2008 hyper-v in clustered mode.

 

yyyyyy x. yyyyyy, page two

 

computer sciences corporation, houston, tx                                                                               2001 c 2005

senior security engineer

         tasked to implement vulnerability assessments with found stone fs1000 for shell oii account.

         effectively assessed/evaluated server security issues covering identification, isolation and issue resolution.

         tracked and effectively resolved all ips device alerts covering infected systems to malicious users.

         developed and launched organizational vpn solution using ms rras and schlumberger e-gate smart card.

         achieved server sarbanes oxley 404 compliance and shell trust domain and isip requirements.

         designated as global infrastructure service availability lead for 150+ hp servers internationally.

         utilized vbscripts to automate local/domain-based account auditing.

         acted as level 3 escalated support engineer for nt/2000/2003 server for 500+ plus legacy servers.

         originated asps (additional service proposal) to meet customer needs for asp/project.

         developed and published sever build guides for ms operating systems on dell and hp/compaq hardware.

         formulated and launched hp enterprise virtual array hsv 110 sans and dell cx series sans.

 

ifco systems, houston, tx                                                                                                                   dates

senior systems engineer/helpdesk manager

       retained for contract assignment to design, install and administer 20+ nt 4.0 and windows 2000 servers.

       utilized exchange 5.5, sql 7.0, iis 4.0/5.0, wins, dhcp, dns, file, print, application, and terminal severs (citrix metaframe 1.8).

       initiated use of nfuse for internet.

       constructed and serviced hp netservers and dell poweredge servers (1550 and 2450).

       managed user/e-mail account administration and tier 3 support for 600 end-users throughout north america.

       performed successful citrix metaframe 1.8 installation.

       supported and directed helpdesk technicians on daily activities covering users issues and escalated trouble tickets while managing weekly working schedules.

 

earlier background

prior to 2001, served as nt systems engineer/security lead, birch telecom, houston, tx/kansas city, mo and network administrator/programmer/helpdesk representative, yellow pages media inc., irvine, ca.  in these assignments, built outstanding server administration, security, installation, administration, back-up, helpdesk, telecommunication and programming skill sets.

 

military background

united states marine corps, camp pendleton, ca, 1995-1999

small computer systems specialist/network manager/communications operator/platoon sergeant

 

during period of service, directed team of 50 communications marines, troubleshot communication links for a marine regiment, installed advanced applications, performed nt administration and oversaw helpdesk/lan/wan technicians.  held secret security clearance.

 

certifications

mcse# 3511183

mcp 2003

mcsa 2003

mcse 2003:security

certified ethical hacker

cca c mf 1.8

 

professional development and training

cisco call manager express (ctrec), houston, tx, 2008

stellacon mcse boot camp, 2005

e-commerce council certified ethical hacker, chicago, il, 2004

hp enterprise virtual array (eva) training, hp, houston, tx, 2003

microsoft 2003 server hands-on boot camp , microsoft, houston, tx, 2003

dell/emc cx600 course, dell campus round rock, tx, 2002

citrix metaframe 1.8 administration, ctx 302.2, houston, tx, 2001
citrix metaframe 1.8 ctx 410, houston, tx, 2001

perl scripting course, global knowledge, kansas city, mo, 2000

implementing and supporting microsoft windows nt server 4.0 (070-067), 2000

windows nt security course ms 1202b, kansas city, mo, 2000

usmc computer small computer specialist school, camp pendleton, ca, 1995

 

yyyyyy x. yyyyyy                                                                                0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in an information technology administration assignment and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include mcp, mcsa, mcse 2003, ethical hacker and citrix certifications, as well as 14 years of diversified it experience with a special emphasis on security.  to complement this background, i possess demonstrated expertise in server operations, engineering, technical architecture, maintenance, project management and staff oversight, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

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