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yyyyyy x. yyyyyy        0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                        xxx-xxx-xxxx abc@xyz.com

 

career objective

 

results-driven, solutions-focused, and detail-oriented professional desiring a rewarding and challenging executive-level information technology management role within a dynamic and successfully progressive organization.

 

profile

 

information technology expertise

ø  offer over 35 years of solid experience in information technology management, systems design and development, and operational support roles, including extensive expertise within strategic planning / implementation, process improvements, budgetary control, and client relations capacities.

ø  demonstrate profitable client-based needs analysis assessment and successful interpersonal relationship-building techniques to achieve outstanding operational results.

ø  adept at creating and implementing best practice methodologies and continuous improvement programs to achieve strategic and cost-effective alignment with overall corporate goals.

ø  apply dynamic vendor negotiations to achieve optimal hardware, software, and network-based it solutions.

ø  contribute precise problem-solving proficiencies, sharp troubleshooting abilities, and excellent written and verbal communication skills to any professional information technology environment.

 

operational support expertise

ø  skillful in setting goals and developing operational action plans as well as consistently exhibiting exceptional self-reliance toward achieving excellence in all professional endeavors.

ø  exceptional at motivating employees to achieve optimal performance and delegating tasks to allow individualized work-related confidence, while ensuring the completion of all organizational goals.

ø  foster synergistic teamwork across a multitude of personnel levels, while concurrently empowering associates to make decisions to reflect positively on customer satisfaction and corporate well being.

ø  capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting a high-quality work ethic.

ø  expert at performing independently or within a team-oriented environment to exceed all operational goals and information technology-based objectives.

 

key operational / technical support skills

 

hardware

ibm mainframes • ibm / hp / dell / sun servers • hp san

 

operating systems and software

vm / vse • cobol / cics • hp / ux • microsoft exchange • oracle / microsoft sql

sharepoint • pl / sql • ibm point-of-sale • actuate reporting • edi

 

yyyyyy x. yyyyyy

                                                                                                                xxx-xxx-xxxx page two

 

professional experience

 

gottschalks, inc., fresno, ca

senior director of it                                                                                    2003 c 2008

ø  successfully administered all it functions, including performing proficient data center management, securing valuable vendor relationships, and proactively monitoring all operational finances within a $655-million west coast-based retail department store chain operating 60 locations within six states.

ø  provided effective application development, as well as contributing optimal technical support and creating and implementing dynamic it-based training / development programs for personnel to achieve consistently outstanding customer service and operational performance.

ø  strategically planned, allocated, and administered a $10-million it budget to optimize bottom-line profitability, while concurrently applying sharp leadership qualities toward effectively managing top-performing teams of over 50 high-quality personnel.

ø  developed a cost-effective five-year it strategic plan designed to eliminate overall mainframe platform expenses and enhance core business processes and organizational activities.

ø  contributed proactive leadership skills by conducting valuable personnel-based weekly meetings and individual consultations in order to facilitate productive team building, improve communication measures, and encourage useful staff feedback.

 

~ key achievements ~

    profitably reduced annual edi communication service costs from $240,000 to less than $30,000.

    optimally spearheaded an extensive hardware and software upgrade of ibm s point-of-sale system within 60 locations in six states, including saving over $1 million in maintenance costs over a three-year period and an estimated $750,000 per year with an advantageous new debit card system.

    successfully proposed a dynamic and innovative solution for wide-area network communications to improve overall operational performance and availability, along with negotiating pricing for mpls frame network solutions to replace dsl circuits.

    directly served in a strategic decision-making role regarding a vmware server virtualization initiative which substantially reduced the server pool from 65 to 6 and eliminated the need to replace a backup generator and ups system, resulting in a net cost savings of over $400,000.

 

director of application development                                                              1991 c 2003

ø  proactively oversaw a highly-skilled 10-member programming team and up to seven application contract developers, as well as concurrently supervising and serving as an it knowledge expert for a qualified and resourceful system programming and lan staff.

ø  effectively planned, implemented, and achieved a seamless organizational relocation of a cost-effective data center to attain continued operational success.

 

~ key achievements ~

    demonstrated excellent project management skills and technical expertise pertaining to the migration of mainframe legacy applications to a multimillion-dollar unix / oracle erp merchandise solution, including determining choice of erp solution and all required supporting hardware and software.

    led an optimal in-house development team in all operational y2k program conversions of over 20 application systems in less than 12 months, saving substantial external consulting services expenses.

 

~ additional key experience ~

 

programming manager                                                                                         1980 c 1991

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