Yyyyyy x. yyyyyy
Dynamic, articulate and results-driven Business Management Executive with a proven track record of leading franchise operations and growth and profitability results through strong leadership, staff development and process improvement strategies. Eager to contribute advanced budget management, operational excellence and solid recruiting, motivation and performance management talents toward supporting the goals of a progressive employer in a District Management role. Core competencies include:
Establish Best Practices Marketing Strategies
Profit and Loss/Budget Management
Persuasive Communicator/Public Speaker
Formulate Communications Messaging
Lead Brand Awareness/Positioning Goals
Ensure Compliance to Ethics Standards
Achieve Volume and Value Target Set
Optimize Customer Service Indicator Results
Drive Innovative Marketing Concepts
Industry Trend Analysis/Consumer Demand
Lead Aggressive Growth/Marketing Initiatives
Staff Development and Teambuilding
2007 - Present: Duke and King Acquisitions, Springfield, MO - Area Manager
Provide leadership and oversight for 6-8 Burger King locations in the Springfield, MO district; establish expectations for sales, food costs, labor hours and profit and loss goals.
Collaborate with unit managers to analyze sales and profitability performance; adjust labor and expenses to meet targeted goals; resolve operational issues impacting sales results, and perform extensive audits to ensure compliance to food safety, cash handling and HR requirements.
Drive Guest Satisfaction indicator performance and monitor scores to identify opportunities.
ð Integral in leading unit volume fro $720K to $960K within 36 months; significantly improved profitability levels through aggressive process improvement strategies, and implemented key district-wide training programs.
ð Led 3 stores to achieve Certified Training Restaurant status within first twelve months of supervision, and enhanced operational excellence review scores from 60% to 89%.
ð Decreased employee turnover 64% and increased speed of service results by 150 seconds.
2004 - 2007 : Shoney s LLC, Nashville, TN - Franchise Business Consultant
Led franchise development, strategic planning and operations management strategies to position district for long-term, sustainable growth.
Spearheaded the opening of new franchise locations; contributed strong marketing, merchandising, training and development leadership to optimize revenue and profitability results from the outset.
Communicated extensively with management teams to troubleshoot and resolve operations issues to ensure smooth day to day business goals, and integral in establishing standardized short and long term business plans to enhance growth and success.
ð Contributed strong marketing savvy to improve operations and sales; selected by senior management to lead annual convention planning for franchisees, and implemented restaurant operations evaluations to ensure complete compliance to corporate expectations.
1983 - 2004: Shoney s INC., Nashville, TN - 1986 to 2004: Area Manager
Began tenure in position as General Manager and achieved promotion to Area Manager in 1986; provided visionary leadership for sales management, cost of goods, marketing strategies and created a cohesive, team driven environment.
International Franchise Association - Certified Franchise Executive
Continuing Education/Training: Coaching/Motivation/Leadership/Wage and Hour Management
Yyyyyy x. yyyyyy
<Hiring Contact Name>
<City, ST Zip>
Dear Mr./Ms. ____:
Are you seeking a dynamic, ambitious and results-driven Operations Executive with experience in organizational development, process improvement and P&L management to join your team? As a progressive and proactive professional, I have always viewed my position in an organization as being a business partner to the leadership team, and an advocate for achieving solid business results.
I am a well respected and successful leader because I have found a way to balance the needs of the business, while carefully enhancing the culture and employee/franchise relations strategies during change management and growth periods. I have a reputation for fairness and open-mindedness and a track record of supporting corporate accountability.
I have significant experience in leading aggressive start up and turnaround strategies resulting in a positive impact in profit, revenue generation, customer loyalty and teambuilding functions. I have improved operations through the implementation of new processes and procedures, and have been acknowledged by my employers for my accomplishments. This, along with my expertise in leading new franchise location openings and strategic planning makes me an ideal candidate for the position of <position here>. I am ready to apply my natural leadership style, training and development experience, and superior business acumen toward moving into a Senior Level role.
The accompanying resume can give you an overview of my potential for making a worthwhile contribution to <firm or company name>. I believe it would be beneficial to us both to further discuss your organization s goals and how I can help you meet them. I will look forward to your call.
Thank you for your time and consideration.
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