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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000



career objective

productive, quality-oriented administrative professional eager to contribute exceptional business support, project management and interpersonal relation skills toward optimizing operations of a progressive organization as a key team member


qualifications profile


offering numerous years of experience in executive support, administrative operations and general secretarial/clerical functions

excel in prioritizing, planning and managing projects/workflow to maximize productivity and meet stringent timelines

equally effective in independent and collaborative teamwork environments

technology-savvy, with proficiency in ms word and excel, all windows versions and as/400 as well as hardware/software troubleshooting and updates; bs in information systems management

dynamic communication skills; multi-lingual fluency in english, spanish and portuguese


career track


administrative assistant, ideal foreign books, inc. - richmond hill, ny; 1998-2008

provided quality executive support to vice president in both administrative and secretarial capacities, playing vital role in optimizing business operations

proficiently managed wide-scope projects as well as communications ranging from phone support and paper/electronic files to multi-media information research and dissemination

saved company volumes of dollars in outsourced technical service costs by effectively troubleshooting hardware and software issues as well as facilitating software/system upgrades

demonstrated solid understanding of accounting practices and principles in investigating, troubleshooting and resolving billing issues


secretary, knight marketing corp. of new york-college point, ny; 1996-1998

collaborated with office manager in driving full-scope business operations spanning accounts payable/receivable through correspondence and document production; efficiently managed multi-line phone system

proficiently monitored and addressed office requirements, with accountability for controlling and ordering supplies


assistant manager/secretary, youngworld retail inc.-jamaica, ny; 1987-1996

exhibited sharp business acumen in providing comprehensive operations and administrative support ranging from correspondence/document production and records/files management to data administration and receiving functions

contributed technology expertise and strong communication skills toward boosting staff performance by delivering quality training in software and hardware


academic credentials



bachelor of science degree, information systems management, york college-jamaica, ny; 1995

aas degree, computer information systems, queensborough community college-bayside, ny; 1992

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