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Yyyyyy x. yyyyyy
24 Britannia Avenue
Toronto, ON M6N 3T7
Homexxx-xxx-xxxx
Cellxxx-xxx-xxxx
abc@xyz.com
Quality-focused Software/Industrial Engineer eager to contribute strong analytical and technical talents toward supporting a dynamic company in optimizing performance and productivity.
Qualifications Profile
Proficient in full SDLC (software development lifecycle) with particular capabilities in steering quality control and assurance.
Adept at analyzing requirements and developing solutions to strengthen productivity.
Considerable strengths in statistical analysis, process improvements, and team leadership.
Proven ability to work in fast-paced environments, balance competing demands and priorities, and quickly adapt to new roles, responsibilities, technologies, and environments.
Methodical and focused problem solver with excellent knowledge of industrial ergonomics and demonstrated abilities in performing operations research and analysis.
Reputation for solid judgment, flexibility, and troubleshooting abilities.
Excel in developing, designing and enhancing software; draw upon unparalleled vision to plan, organize and produce innovative solutions, features and integrations.
Professional Experience
Research in Motion, Waterloo, ON, 2008 to 2009
Quality Data Analyst
- Conducted extensive online research into BlackBerry-related functionality issues to generate informative reports for executive management.
- Resourcefully created program which extracted information from 230+ BlackBerry-related websites, effectively introducing new data source for quality control.
- Leveraged data extraction program to automate and expedite Forum/Blog reporting process from 4 days to 1 hour, significantly increasing team productivity.
Developed automation program to streamline and accelerate BlackBerry functionality failures and issues reporting process.
Played an integral role in creating several SAS Enterprise Guide processes to replicate and automate current reporting practices through software s query wizard and graphical component; programmed SAS stored procedures to enable optimum customization.
Actively supported quality control initiatives by employing SQL and query wizards in Oracle, Microsoft Access and SAS Enterprise Guide to extract critical information from databases.
Effectively redesigned, enhanced and automated multiple reporting processes via proficiency in Excel Visual Basic macro development.
Prior background includes role as Teaching Assistant, DEEP (Da Vinci Engineering Enrichment Program), Toronto, ON, Summer 2007.
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Yyyyyy x. yyyyyy ~ Page 2 of 2
Education
University of Toronto, Industrial Engineering
Bachelor of Applied Science and Engineering (in progress)
- Specialization in Operations Research
Key Courses:
Operations Research, Database Systems, Design and Analysis of Information Systems, Simulations, Data Modeling, Statistical Quality Control, Resource and Production Modeling, Human Factors, Industrial Ergonomics, Systems Engineering and Analysis, Statistics and Design Experiments, Organizational Design
Key Engineering Projects:
- For Resource and Production Modelling project, forecasted and predicted demands for different levels of production chain by conducting statistical data analysis and identifying trends to successfully minimize costs and optimize order quantities.
As Team Lead of Systems Development Life Cycle project, devised comprehensive project plan, prepared Gantt charts to optimize team organization, and assembled website to provide consumers with information on restaurants around University of Toronto.
Analyzed historical data from Access database containing routing, timing, financial and inventory information and extracted data via SQL queries for Systems Modeling and Simulations project.
o Built model in Simul8 to enable addition of new production models to current production set-up.
o Successfully created new production plan which improved operating shifts, machine failure/repair times, task time, and line-in-queue.
o Innovatively designed Excel interface for Simlu8 model to expedite data update process.
Technical Skills
Programming/Languages: SQL, ILOG OPL, MATLAB, Simul8, Visual Basic, SAS, XML, HTML
Software & Tools: Microsoft Office (Word, Excel/VBA Macro Development, Access, Visio, PowerPoint, Project), Minitab, SAS Enterprise Guide
Yyyyyy x. yyyyyy
24 Britannia Avenue
Toronto, ON M6N 3T7
Homexxx-xxx-xxxx
Cellxxx-xxx-xxxx
abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/Province/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity in a software/industrial engineering capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As indicated in the accompanying resume, I bring to you excellent talents in creating technological solutions to advance company operations, and a strong ability to efficiently manage the full software development lifecycle. I have successfully completed several initiatives at RIM to tackle functionality issues and elevate quality assurance for the BlackBerry product. To complement these qualifications, I m currently completing a degree program at the University of Toronto and possess solid analytical, troubleshooting, and documentation skills which are essential as a software or industrial engineer.
As a proactive contributor to your organization, you will find me to be a self-motivated professional and stellar leader committed to supporting you in achieving your objectives through diligence, versatility, and exemplary communication skills. I am confident that I could be a valuable asset to your company, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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