Strategic Management Executive with expertise in driving business, increasing bottom-line revenues, customer relations, and efficiency best practices eager to contribute to the success of a progressive company. 

 

Ø  Strong analytical background with the ability to work independently on multiple projects with specialized experience in information management, financial analysis and budgetary planning, tactical product branding and exposure initiatives, sales and marketing methodologies, operational efficiency practices, conflict management and effective communication techniques, research and data analysis, strategic planning, organization development and change management.

Ø  Comprehensive understanding of the sales, marketing, and advertising arena due to advanced practical and academic training. 

Ø  Knowledgeable in all facets of brand building to include policy development and implementation, merchandising, advertising and training.

Ø  Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of the organization.

Ø  Competent leader and mentor who is able to create a team environment, including building collaborative relationships, training peers to perform at maximum efficiency, and the capacity to form cross-functional coalitions in order to ensure knowledge is shared across departmental lines.

Ø  Proven ability to adapt strong process knowledge and technical skills to diverse organization needs. 

 

 

Ø  Demonstrate dynamic leadership qualities and strong communication skills in successfully steering planning meetings and delivering comprehensive strategies.

Ø  Capable of in-depth research and data analysis with the purpose of improving brand awareness and product exposure to various market segments.

Ø  Embrace organization initiatives and mission statement.

Ø  Develop and implement numerous protocols and policies with the purpose of identifying and resolving relevant client issues in a proactive manner. 

Ø  Work to standardize cross-departmental protocols between various departments in order to break down silo mentality and increase knowledge sharing.

Ø  Skilled at managing multiple projects and leading teams in cross-functional, concerted efforts.

Ø  Stay abreast of most up-to-date research and data in order to offer most viable services to client base. 

Ø  Provide staff support and mentoring whenever necessary.

Ø  Resolve issues quickly through careful data analysis including technical and functional information.

Ø  Actively collaborate with multidisciplinary teams and departmental resources to optimize training efficacy.

Ø  Identify prospective customers through utilization of business directories, follow leads from existing clients, participate in various organizations and attend trade shows and conferences to increase brand exposure.

Ø  Contact regular and prospective customers to demonstrate products, explain product features and benefits as well as solicit orders for procurement.

Ø  Consult with clients after sales in order to resolve problems and to provide ongoing support.

 

  Successfully managed the d cor and furnishings for over 300 field models and created and furnished the first preferred Guest homes for overnight stay. (WCI)

  Increased sales volume in West Central Region by 30 million dollars while raising the profit margins from 20% to 34%. (WCI)

  Selected to serve on the Customer Service (Avid) Team as a group leader in sourcing out ways to improve our customer satisfaction. (WCI)

  Recognized as Construction Manager of the Year 1998 (WCI)

  Increased customer base by 25%, and improved profit margins through suggestive selling of key products. (Auto Accessory Warehouse)

 

 

 

Director of Design, WCI Communities, Inc                                                                                2000-2009

 

- Worked directly with the Director of purchasing and the Supply Chain Manager to source out new National Accounts.  Appointed to lead national account selection based on specific knowledge and interest in relevant subject matter.

 

  Primary responsibilities include development and implementation of internal policies and procedures.

  Successfully directed, managed, trained and organized all Design Studios in the West Central Region .

  Managed remodeling and decoration of all  corporate office buildings the West Central region.

  Managed construction of the Sun City Center Sales and Design Studio Welcome Center, along with twelve models.

  Improved internal processes in all studios by reconstructing paper flow, option offerings, pricing, and monitoring of the Key Performance Indicators.

  Worked closely with purchasing to search out new subcontractors, negotiated better National Contracts and lowered construction costs while increasing option revenue.

  Reviewed and negotiated option costs with all subcontractors.

 

Construction Manager, WCI Communities, Inc.                                                                        1998-2000

 

  Primary responsibilities include comprehensive management and oversight of all aspects of construction operation to include full P&L responsibility, procurement and cost control, as well as overall supervision of team members.

  Successfully finished and closed over 30 homes in one month, December 1998.

  Promoted to lead construction manager, helped train new hires, and assisted the Director of Construction.

 

Manager, Auto Accessory Warehouse                                                                                         1996-1998

 

  Primary responsibilities included strategic and daily operations of a retail operation.

  Managed and ensured all work was performed in a timely manner.

  Hired, trained, and motivated all store employees.

  Handled vendor and customer complaints.

  Managed and maintained inventory levels to maximize sales.

 

Manager, Tire Kingdom                                                                                                                1992-1996

 

  Primary responsibilities included effective management of daily store operations and support of sales staff. 

  In charge of all facets of store operation: overhead, payroll, inventory selection and volume.

  Increased sales volume by 30% , while maximizing profit margins through proper balance of items sold.

  Expanded sales to include large dealer accounts.

 

Manager, Allied Tires                                                                                                                   1989-1992

 

  Primary responsibilities included comprehensive development and implementation of recruiting strategies, building in-depth relationships with new clients as well as expanding business with existing clients, interviewing and hiring employees.

  Responsible for daily store operations.

  Hired and supervised store employees.

  Promoted from marketing and sales to corporate accounts.

 

 

n Bachelor of Science C Business Finance, University of South Florida

n Licensure C General Builders License

n Specialized Training C Dale Carnegie Executive Management / Professional Business Writing / Excel I & II / Business Ethics / WCI Leadership Program