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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                505-585-2042505-585-2042505-585-2042505-585-2042505-585-2042505-585-2042505-585-2042505-585-2042505-585-2042505-585-2042505-585-2042505-585-2042505-585-2042505-585-2042505-585-2042

country of citizenship: united states

ssn: xxx-xx-xxxx


vacancy posting:



core competencies


management, procurement, logistics, supply chain management, contract administration, inventory control, negotiations, communications, administration, operations, client/public relations, customer service, business development, institutional sales, healthcare industry sales, account servicing, account management, human resources, training and development, team building, staff supervision, project administration,  strategic planning, budgeting, forecasting, payroll, marketing/promotion, multi-media advertising, technology, manufacturing/production





bedford ford lincoln mercury

bedford, indiana us                                                       

director of parts & service


hours worked per week:

supervisor name:        ; phone number:       ; permission to contact: confidential

rehired by company, demonstrating value and contributions as previous employee, and rapidly promoted from parts manager (2008-2009) to direct parts & service operations (2009-current). apply sharp business acumen toward managing administrative, financial and operational functions of 3 departments, with accountability for 20+ team members.  steer hiring, training, performance evaluations, corrective actions, and payroll processing.  effectively plan, forecast, allocate, and administer budgets to maximize use of resources, contain costs and increase profits. in charge of ensuring timely warranty claims payment from ford motor company.  responsible for compliance with ford motor company dealership standards.

proficiently coordinate logistics between parts, service and quicklane to maximize efficiency of operations and ensure delivery of quality customer service. actively interface with public/clients and troubleshoot/resolve customer issues; have significantly increased customer satisfaction level.

in earlier position as parts manager, oversaw 4-member team, controlled inventory and coordinated logistics between parts and service.  successfully negotiated shop supplies and inventory costs for optimal profitability; expedited parts orders and controlled inventory.




st. louis, missouri  us                                                                                     

chemical sales representative

director of parts & service


hours worked per week:

supervisor name:        ; phone number:       ; permission to contact: yes

successfully drove new and existing business growth across 7 counties; represented 450 products targeting hospitals, nursing homes, schools, and restaurants as well as construction and manufacturing sectors, demonstrating talent for effectively communicating with broad populations. employed sales techniques ranging from cold calling and appointment setting to lead and referral generation.  strategically negotiated pricing with clients to maintain competitive edge while achieving high profit margins.  ranked in top ten for new account development; substantially increased customer base.



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bedford ford lincoln mercury

bedford, indiana  us                                                      

new & used vehicle sales manager/fleet manager/internet manager

director of parts & service


hours worked per week:

supervisor name:        ; phone number:       ; permission to contact: confidential (current employer)

steered broad-scope areas of operations, from sales, purchasing and fleet management to human resources and technology.  played key role in developing dealership processes for blue oval certification through ford motor company. persuasively negotiated purchase orders with ford motor company to contain costs and boost bottom-line profits.  successfully implemented inventory and delivery logistics for enhanced operational and financial performance. contributed technology expertise toward problem solving terminal installations and facilitating software upgrades; saved company money by bringing computer services in-house. 

successfully recruited, trained and managed retail sales staff.  launched commercial sales and internet sales departments instrumental to expanding market penetration and revenue streams. drove business growth through activities including developing and managing client base and commercial customer orders, performing outside solicitation, developing and implementing targeted marketing and promotion strategies/campaigns, and spearheading multi-media advertising including newspaper, radio, television, and direct mail. created innovative advertising practices to substantially decrease cost spending while simultaneously boosting results. facilitated customer-focused business approach; developed network of communication channels for prompt response to customer inquiries.  as result of efforts, substantially increased new and used vehicle sales, grew sales staff from 6 to 9 team members and increased fleet department sales to average 10-12 per month.



superior essex

orleans, indiana  us                                                                             

production planner

director of parts & service


hours worked per week:

supervisor name:        ; phone number:       ; permission to contact: yes

strategically planned and coordinated production activities spanning inventory control, forecasting and raw materials/supplies procurement. actively collaborated with cross-functional departments including key production, purchasing and sales staff to maximize performance and ensure on-time, on-budget project delivery.




university of southern indiana-evansville, indiana us

degree: bachelor of science, business

earned: 1997


credit hours earned:

activities: intramural supervisor, sports events


mitchell high school-mitchell, indiana us

degree: high school diploma

earned: 1993


technical proficiencies


microsoft word and microsoft excel


community activities/affiliations

member and sunday school teacher, bedford free methodist church

member, building committee church board

member, lawrence county homebuilders

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