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yyyyyy x. yyyyyy                                         

aafes bx/px, cob speicher, xxxxxx, xxxxxx xxxxxx



career objective                              

results-driven retail manager eager to contribute sharp business acumen, strategic planning, and team-building skills toward supporting the employer in optimizing financial and operational performance


ø  offer numerous years of progressive retail management experience, with expertise in inventory control, ordering, tracking and receiving, warehousing, facilities maintenance, and merchandising

ø  strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs

ø  contribute strong leadership skills toward effectively training top-performing support teams to maximize use of resources and boost operational efficiency

ø  facilitate a client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; demonstrated ability to identify and address customer-specific needs

ø  successfully drive loss prevention initiatives and oversee inventory control

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  consistently achieve budget and date targets while maintaining high quality standards

ø  sharp technical proficiencies including retail point of sales (rpos) systems, barcode scanners, ms word, outlook, asap, ims, and rms

professional experience                

army and air force exchange service (aafes)                                                                                     1987 c present

contingency operations manager, northern iraq (4/09 c present)

sales and merchandise manager, camp liberty (12/08 c 4/09) 

store manager, kirkuk, iraq (10/07 c 12/08)

warehouse manager, location? (7/06 c 10/07)   

store manager, sykes, iraq (7/05 c 7/06) 

sales area manager, mcchord afb (10/99 c 7/05)       

shift manager, ft. lewis, wa (4/96 c 10/99)       

supervisor, ft. lewis, wa (7/91 c 4/96)                   

receiver, ft. lewis, wa (7/89 c 7/91)    

sales associate, location? (7/87 c 7/89)  

  • in recognition of outstanding performance, steadily progressed within aafes to attain ultimate position responsible for managing more than $11m in inventory for 9 facilities
  • train and lead 68-member team in all aspects of day-to-day operations, including unloading trucks, stocking store, merchandising, housekeeping, and sales and customer service
  • schedule staff in line with business needs and administer payroll
  • create and maintain visual displays, oversee proper signage, support promotional events and distribute weekly sales flyers
  • diligently review daily reports for accuracy and resolve any issues with merchandise receipt or damages; work closely with personnel to efficiently file claims
  • oversee inventory control and loss prevention efforts; played an integral role in store automation project implementing sales-based replenishment programs to maintain merchandise reordering and accountability
  • actively monitor productivity levels to identify areas for improvement and consistently meet corporate sales goals
  • execute back-office functions including daily cash bank deposits
  • granted five excellence awards, the commander s certificate (1998, 2002, 2006), certificate of appreciation oif/oef, and the twenty year award (2007)


~ prior background information available ~

relevant training                            

advanced retailing for managers ~ basic operating reports ~ developing human resources ~ entrepreneurial class  ~ managing hazmat training ~ material handling equipment certification ~ motivation techniques for managers ~ osha training ~ profit protection ~ retail financial management ~ retailing for managers ~ supervising people with disabilities


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