yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

solutions-driven senior claims adjuster who holds valid florida all-lines adjuster license and specializes in providing world-class customer service, negotiating complex settlements within high-pressure situations, and developing efficient business practices eager to offer 17 years experience toward optimizing an employer s success.

 

profile of qualifications

 

         top-performer who makes decisions to reflect positively on business profitability, corporate well-being, and client satisfaction.

         excellent communicator who effectively interfaces with all business representatives and clientele through to executive level.

         integral leader who seamlessly handles confidential claims responsibilities while maintaining high-quality service levels.

         proficient multitasker who plans, prioritizes, and manages diverse assignments within deadline-driven environments.

         ambitious self-starter who demonstrates superior attention-to-detail and sharp analytical abilities.

key areas of expertise

 

claims adjustments                        coverage declinations                coverage verifications                   process improvement

litigation claims resolution         case load management             client / customer service              regulatory compliance

coverage issue evaluations         elements of loss evaluation       best practice methodologies        business communications

professional synopsis

 

senior claim representative

 

        utilized broad scope of industry knowledge to handle construction defect cases of moderate severity to include evaluating coverage issues and issuing reservation of rights letters and coverage declinations for home office submission and review.

        prioritized workflow with defense counsel in resolution of litigation claims to maximize use of resources and meet key goals.

 

claims specialist ii

 

        strategically steered prompt and equitable conclusions for claims of moderate to high complexity to include successfully handling a large volume of case loads regarding property, general liability, and automobile claims.

        contributed sharp analytical abilities toward evaluating elements of a loss and reaching settlements in adherence with best practices, along with demonstrating diverse technical proficiencies as a fully competent practitioner.

 

claims adjuster

 

        played a vital role in providing effective claims adjusting by handling property and general liability claims of moderate to high complexity to include verifying coverage, determining liability, completing investigations, and attaining proper resolutions.

        liaised between defense counsels throughout litigation processes, along with attending mediations and trials as required.

        optimized business efficiency by moving files forward toward a proper resolution per company s best practices.

education

 

m.b.a.                                                                                                                                                                           university of phoenix

b.s., business management                                                                                                                                university of phoenix

a.s., business management / finance                                                                                           st. petersburg junior college

a.a., business administration                                                                                                          st. petersburg junior college

professional designations

 

liability principles claim specialist (in progress)                                                                american educational institute, inc.

legal principles claim specialist                                                                                             american educational institute, inc.

 

qualified arbitration forums panelist (since date)