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career objective
results-driven business operations executive eager to contribute superior business development, process improvement, and financial management skills toward supporting the employer in optimizing revenue performance
profile
ø sharp business acumen and experienced in managing broad scope of operations, including process analysis, procurement and vendor relations, accounting/finance, team-building, and corporate expansion
ø dynamic communication, presentation, negotiation, and relationship management skills
ø effectively identify and capitalize on opportunities to penetrate and develop markets; establish solid internal cost controls
ø develop and implement innovative strategies to increase employer productivity and profitability
ø facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; successfully address and resolve escalated customer issues
~ credentials/certifications~
sap business warehouse ~ oracle ~ adi ~ microsoft office: world, excel, powerpoint, access ~ project ~ visio ~ business objects
professional experience
vice president of business development, collier-edwards custom homes, powder springs, ga 9/03 c present
- proficiently assess sales and procurement operations to effectively streamline procedures, resulting in improved client/contractor communications and increased revenue
supervise business development efforts and client relations; respond to customer inquiries and troubleshoot concerns to ensure high satisfaction levels
- successfully oversee publicity campaigns from start to finish; achieved 21% increase in sales within a nine-month period
- institute company-wide cost reduction measures
senior financial/sales analyst, miller brewing company, atlanta, ga 4/00 c 9/03
- accurately analyzed complex financial data instrumental to supporting senior management in assessing business performance, generating quarterly reports, and budget management for a $500 million portfolio
- designed and implemented business improvement strategies that garnered a 5% increase in regional market share; utilized analytical tools to steer operations and control internal spending
- responsible for monthly variance analysis, cost/benefit analysis, cash flow analysis, data modeling, competitive price promotion analysis, and project implementation requirements
senior financial analyst/project manager, ge capital-penske, atlanta, ga 1/99 c 4/00
- effectively oversaw expenses and resource management planning using general electric s six sigma quality initiative and management philosophy for process improvement and development; trained penske personnel in six sigma methodologies
- maintained and analyzed wide range of data; created operational plans resulting in increased productivity and cost effectiveness; coordinated interdepartmental program saving $1.35 million in costs
- prepared and presented monthly variance analysis to senior management; developed improved tracking model for expense reporting and departmental claims
financial operations director, u. s. navy, washington, d. c. 12/91 c 1/99
- developed and managed $250 million annual budget; supervised 15 personnel engaged in operational optimization
- tracked and monitored departmental costs, procedures, and schedules to determine appropriate improvement controls
education
bachelor of science: finance/economics, morris brown college, atlanta, ga 1991
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