career objective                              

results-driven business operations executive eager to contribute superior business development, process improvement, and financial management skills toward supporting the employer in optimizing revenue performance

profile                                                

ø  sharp business acumen and experienced in managing broad scope of operations, including process analysis,  procurement and vendor relations, accounting/finance, team-building, and corporate expansion

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  effectively identify and capitalize on opportunities to penetrate and develop markets; establish solid internal cost controls

ø  develop and implement innovative strategies to increase employer productivity and profitability

ø  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; successfully address and resolve escalated customer issues

~ credentials/certifications~

sap business warehouse ~ oracle ~ adi ~ microsoft office: world, excel, powerpoint, access ~ project ~ visio ~ business objects

professional experience                

vice president of business development, collier-edwards custom homes, powder springs, ga           9/03 c present  

• proficiently assess sales and procurement operations to effectively streamline procedures, resulting in improved client/contractor communications and increased revenue

         supervise business development efforts and client relations; respond to customer inquiries and troubleshoot concerns to ensure high satisfaction levels

• successfully oversee publicity campaigns from start to finish; achieved 21% increase in sales within a nine-month period
• institute company-wide cost reduction measures

 

senior financial/sales analyst, miller brewing company, atlanta, ga                                                    4/00 c 9/03       

• accurately analyzed complex financial data instrumental to supporting senior management in assessing business performance, generating quarterly reports, and budget management for a $500 million portfolio
• designed and implemented business improvement strategies that garnered a 5% increase in regional market share; utilized analytical tools to steer operations and control internal spending
• responsible for monthly variance analysis, cost/benefit analysis, cash flow analysis, data modeling, competitive price promotion analysis, and project implementation requirements

 

senior financial analyst/project manager, ge capital-penske, atlanta, ga                                           1/99 c 4/00

• effectively oversaw expenses and resource management planning using general electric s six sigma quality initiative and management philosophy for process improvement and development; trained penske personnel in six sigma methodologies
• maintained and analyzed wide range of data; created operational plans resulting in increased productivity and cost effectiveness; coordinated interdepartmental program saving $1.35 million in costs
• prepared and presented monthly variance analysis to senior management; developed improved tracking model for expense reporting and departmental claims

 

financial operations director, u. s. navy, washington, d. c.                                                               12/91 c 1/99     

• developed and managed $250 million annual budget; supervised 15 personnel engaged in operational optimization
• tracked and monitored departmental costs, procedures, and schedules to determine appropriate improvement controls

education                                           

bachelor of science: finance/economics, morris brown college, atlanta, ga                                                    1991