yyyyyy x. yyyyyy 820 north street #0000 xxxxxx xxxx , xxxx , xxxxx 00000
driven leader eager to contribute dynamic managerial, operations, sales, business development, relationship building, communications and customer relations skills in a challenging automotive dealership senior management assignment.
ø twelve years of diversified career business background.
ø knowledgeable in all facets of effective sales plan development and implementation.
ø most recent four years in progressively responsible auto dealership sales and finance assignments.
ø comprehensive understanding of business and operations management.
ø oversee and maximize p&l.
ø adept in relationship development and facilitating repeat business.
ø meet/exceed sales quotas on consistent basis.
ø hyundai, toyota and general motors certified.
ø proven accomplishments in building market share and recognition.
ø notable presenter, facilitator and speaker.
ø strong background in finance, loan origination and credit.
ø outstanding capacity in customer service.
ø well-organized multi-tasker with strong detail orientation.
ø exceptional team leader.
ø earlier career background as radio show host.
ø b.a. degree.
landers brothers auto group, various locations 2004 - present
sales manager, pine bluff, ar (2007-present)
promoted to oversee all facets of business development/customer relations for this automotive venture.
facilitate upgraded training and development of staff personnel.
initiate and execute monthly marketing plans and programs.
aid sales staff in closing transactions.
increased gross profit and csi by 30+%.
finance manager, little rock, ar (2006-2007)
advanced to oversee f&i operations in a high volume dealership.
provided customers with financing options via multiple plans/services.
built strong relationships with area financial institutions.
gained 70% warranty penetration and produced $1200 gross profit per transaction.
director of training/bdc manager, little rock, ar (2005-2006)
tasked with staff development, customer relations and transaction negotiation/closing responsibilities.
orchestrated business development center operations.
sales representative, little rock, ar (2004-2005)
brought into organization to perform business development and customer relations duties.
produced 19-unit average per 90 days.
during 1996-2004, served as morning show host, signal media of arkansas/kabz-fm; morning show producer, kdkb-fm, phoenix, az; syndicated radio host, clear channel communications, las vegas, nv; and disc jockey, dalton group/wgrr-fm, cincinnati, oh. in these assignments, built outstanding sales, communications, promotion and presentation skill sets.
university of pittsburgh, pittsburgh, pa
bachelor of arts, sociology/spanish, 1996
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