accomplished manager with more than 12 years experience. possess excellent administrative skills, effectively assisting clients, producing operational reports, managing inventory control, explaining program benefits, and writing correspondence. administers prison records and updates information according to incident reports and current status. proficient in ms word, powerpoint, and outlook.
awarded numerous letters of recommendation for response to emergency situations and for executing high standards of job performance throughout career.
recognized with the corrections honor graduate award.
maximize organizational resources to achieve satisfactory safety audit results by implementing and coordinating both strategic and tactical plans to enhance performance.
served as sort c special operations response team c member; sexual assault response team member; and team leader for planned and reactive uses of force.
perform investigations of assaults, introduction of contraband, rape, use of force, facility rule violations and custodial misconduct as a member of a sexual assault response team.
possess a general corrections instructor certificate and a wyoming professional corrections certificate.
act as commander in training, motivation, and evaluation. skilled in finding problems and performing necessary change through project management.
washington department of corrections, connell, wa 10/2008-present
correctional officer 2
oversee safety and security initiatives for the entire facility, inmates, and public by enforcing policies.
hold inmates accountable for their actions and take disciplinary actions according to federal, state, and local regulations.
administer organizational processes by performing inmate counts and tier checks as well as maintaining legal and prison records.
supervise inmate workers to ensure appropriate conduct while performing daily tasks.
collaborate with senior staff in a diverse team environment for professional growth and development.
state of oregon dhs, city, or 01/2008-05/2008
answered phones to route calls and take messages while providing general information and initial screenings for state programs and services.
provided referrals to other agencies and community resources as needed.
forwarded messages left on the general delivery voicemail box by enabling and disabling he night service.
assisted the public interested in state programs at the walk-in counter, answered questions regarding programs, and processed initial screening of applicants.
reviewed information on computer screens to determine current client status and then contacted the client s worker with any questions or concerns.
faxed, copied, and date stamped client paperwork to streamline document control, assisting clients to complete required forms.
managed inventory control by ordering and purchasing office equipment, supplies, forms, and brochures to stock in the lobby of the branch office.
typed comprehensive narratives that discussed how decisions were reached and cited documentation used to verify client eligibility or non-eligibility.
screened applications and explained rules, regulations, qualifications, procedures, and applicant/recipient rights and responsibilities to clients applying to state programs.
assisted applicants/recipients in securing needed documents from other agencies, schools, or landlords and contacted collateral sources on behalf of the clients.
wyoming department of corrections, rawlins, wy 12/2006-10/2007
lieutenant/chief of training
directed staff training and supervised inmates at the wyoming state penitentiary, a prison with nearly 450 employees housing 750 minimum, medium, close, and maximum security inmates as well as death row inmates.
managed security staff to ensure compliance with security and administrative operations goals by monitoring inmates within the institution.
conducted staff briefings to keep employees well informed on current security issues and discuss plans of corrective action.
produced and investigated usual incident reports involving breaches of security, assaults, system failures, and other security incidents.
served as central administrator of all in-house training by planning, implementing, documenting, monitoring, and assessing training programs for all employees of the wyoming state penitentiary.
administered and updated personnel files to coordinate all departmental and outside training.
served on the use of force review committee to review uses of force incidents and determine if actions taken were within policies, then presented findings to the warden.
authored policy governing emergency restraint chair use and updated use of force policy.
ensured 100% compliance with security audit standards by overseeing armory operations.
spearheaded reorganization of armory operations to achieve cost savings.
state of oregon, city, or 08/1995-12/2006
produced technical documents to explain rules, policies, benefits of state programs and gathered and analyzed data to prepare accurate narrative reports for documentation purposes.
authored highly secure reports regarding inmate conduct and other institutional issues as well as employee performance evaluations and developed a new filing system.
generated a monthly operational report by tracking personnel, property, and contract related items.
operated office equipment including copiers, facsimile machines, scanners, and laminators.
oregon department of corrections, lakeview/umatilla/ontario, or 04/1997-12/2005
managed facility staff and analyzed work performance to ensure knowledge and skill levels of all employees were compatible with assigned posts.
directed an inmate population consisting of minimum, medium, close, and maximum security levels by conducting institutional counts and managing all housing assignments.
monitored activity and movement of inmates and performed daily roll calls to ensure optimal safety and security of facility.
tracked and controlled all weapons, ammunition, chemical agents, and security equipment in the armory.
facilitated policy development by writing housing unit regulations and the inmate handbook.
served as a commander in emergency situations.
supervised a wide range of staff, including administrative segregation, disciplinary segregation, intensive management, and special management units monitoring inmate participation and program compliance.
led training sessions for new staff to ensure completion of the field training book as well as proper enforcement of policies, procedures, rules, and regulations.
general corrections instructor certificate
wyoming corrections academy, 2007
wyoming professional corrections certificate
emergency management institute-professional development series, 2004
national institute of corrections, 35 team leadership, prison population management methods, and security and safety compliance courses, 2003-2004
oregon corrections academy, 1997
fema, 14 emergency management courses
Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!