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yyyyyy x. yyyyyy                             0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                        (xxx-xxx-xxxx • abc@xyz.com

 

results-focused, solutions-driven leader eager to contribute broad scope of human services, shelter management, and administrative support talents toward assisting a progressive employer in optimizing community-based efforts.

 

profile

 

ø  dynamic policy / procedure development abilities; expert at providing critical administrative, human resources, training / development, and facility management support to ensure seamless shelter operations at all times.

ø  skillful at coordinating confidential recordkeeping for targeted data tracking and maximum information management success.

ø  empower associates to make decisions to reflect positively on organizational productivity and guest well-being.

ø  adept at strategically planning, prioritizing, and coordinating workflow to optimize productivity, efficiency, and quality.

ø  effectively interface among all shelter representatives through to executive-level.

 

~ education and professional training / development ~

 

associate s degree in human services                                                                                       community college of vermont

allied health studies                                                                                                                                           johnson state college

 

substance abuse & domestic violence • alcohol & drugs + babies & children

osha blood borne pathogens • hippa compliance • chemically-dependent families

substance abuse prevention • understanding addiction • early childhood & parenting addiction impacts

 

professional synopsis

 

family shelter staff associate, committee on temporary shelter (cots), burlington, vt                  2008 c present

 

ø  apply strong leadership talents toward performing broad scope of permanent housing search support activities to include conducting intakes and orienting guests to shelter, as well as enforcing set rules and regulations established by cots.

ø  liaise among top-performing shelter coordinators and case managers to ensure optimal guest safety, along with promoting valuable instruction on shelter living basics and successful housing searches.

ø  contribute sharp site management skills instrumental in upholding a safe living environment to include maintaining a clean shelter, monitoring guest chores, performing housekeeping tasks, and coordinating shelter-wide donations for distribution.

ø  demonstrate superior interpersonal relations abilities toward providing the public with requested shelter facts, along with relaying information to staff / guests, facilitating necessary referrals, and overseeing shift volunteer activities.

ø  perform accurate recordkeeping and log management, as well as producing data for statistical analysis as necessary.

 

medicaid transportation coordinator, special services transportation agency, colchester, vt          2007 c 2008

 

ø  optimized cost-effective medicaid program recipient transportation based on individual needs, medical circumstances, and available community resources to include performing auditing / data entry of billing statements from local taxi companies.

ø  utilized solid multitasking proficiencies to perform diverse administrative staff support, as well as operate company transportation (i.e. buses) to transfer local clientele to various county-wide locations.

 

detox staff member, act 1 / bridge program, burlington, vt                                                                                 2005 c 2007

 

ø  performed comprehensive patient support efforts to include monitoring individualized safety among acute and post-acute withdrawal symptoms, as well as assisting with stress, anger, and detox side effects and wide-ranging life issues.

ø  coordinated client recovery treatment plans with multiple state facilities, along with actively networking between patients, families, physicians, police / parole officers, and case managers to effectively organize care.

ø  provided program referrals for clients to attend treatments and personally ensured all-inclusive documentation, medications, insurance / payment coordination, and transportation.

ø  supported administrative staff with data entry practices and monthly report development for executive-level review.

 

public inebriate screener, champlain drug & alcohol services, st. albans, vt                                              2003 c 2005

 

ø  expertly assessed intoxication levels and / or degrees of incapacitation of individuals brought in by local police or hospital personnel to include monitoring center stays until blood alcohol levels were less than state-wide legal limits.

ø  authored detailed quarterly program reports, as well as proficiently managing educational materials inventories.

 

~ additional professional roles held ~

 

northwest counseling & support services, st. albans, vt

residential staff / shared living provider / community integration specialist (roles held separately)             1998 c 2005

yyyyyy x. yyyyyy                             0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                        (xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging and rewarding [ insert job title ] role, and am submitting my resume for your review.

 

i am eager to apply my proven human services, shelter management, and administrative support experience toward assisting your organization in optimizing community-based efforts.  i can demonstrate dynamic policy / procedure development abilities, and am an expert at providing critical administrative, human resources, training / development, and facility management support to ensure seamless shelter operations at all times.  i can also contribute skill in coordinating confidential recordkeeping for targeted data tracking and maximum information management success.

 

as family shelter staff associate for the committee on temporary shelter (cots), i currently apply strong leadership talents toward performing a broad scope of permanent housing search support activities to include conducting intakes and orienting guests to the shelter, as well as enforcing set rules and regulations established by the organization.  within this role, i actively liaise among top-performing shelter coordinators and case managers to ensure optimal guest safety, as well as promote valuable instruction on shelter living basics and successful housing searches.  i also contribute sharp site management skills instrumental in upholding a safe living environment, and perform accurate recordkeeping and log management for statistical analyses purposes.

 

you will find me to be a results-focused, solutions-driven leader who is able to effectively interface among all shelter representatives through to executive-level, and can empower associates to make decisions to reflect positively on organizational productivity and guest well-beingin addition, i am adept at strategically planning, prioritizing, and coordinating workflow to maximize productivity, efficiency, and quality.  for these aforementioned reasons, i believe i will prove to be an incredible asset to your team.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

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