Dedicated Quality Engineer & Manager eager to contribute an extensive aerospace background toward supporting a dynamic organization in achieving strict quality objectives.
Highly versatile, successfully completing assignments in management, factory support, design team support, supplier management, flight test, AS9100 implementation, and processes improvements.
Proficiency in leveraging Six Sigma Green Belt and Lean methods and techniques to establish reliable quality systems and achieve compliance with stringent criteria.
Demonstrated ability to set up, implement, and administer comprehensive quality systems, interpret complex specifications, and devise quality procedures and work instructions.
Considerable talents in staff leadership, mentoring, and supervision.
Excel in delivering training in structured classroom environments and on-the-job.
Solid experience in working with and assisting suppliers to achieve quality certifications.
The Boeing Company, 1991 to 2010
Quality Manager, Flight Test (2009 to 2010)
Directed, mentored and supervised personnel in proficiently performing factory and flight line activities supporting 747-8F flight test program.
Authored implementation plans for flight test program encompassing staffing, travel, process development, and training requirements.
Expertly led staff in developing in-depth flight test processes for 787 and 747 airplane programs.
Applied seasoned leadership capabilities toward managing, coaching and supervising department supervisors and quality inspectors.
Quality Engineer, Flight Test (2007 to 2009)
Collaboratively formulated, implemented and evaluated flight test processes for 787.
Established and administered training in 787 processes and tools to managers, flight line inspectors and other flight test personnel.
Quality Engineer, 787 Fuselage (2003 to 2007)
Served as Quality point of contact for three major program partners.
Proactively steered and supported MRB (Maintenance Review Board) activities related to traveled work and open non-conformance.
Trained and educated program partners in use of program tools including 787 non-conformance software.
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Teamed with suppliers and procurement in developing and maintaining precise partner Quality System production readiness status and visibility metrics for AS9100 and critical objective such as training and process readiness.
Provided consultative guidance and leadership to team members and partners in product development verification and acceptance planning assessments.
Lead Quality Engineer, Quality Management System (2000 to 2003)
Analyzed, meticulously defined and implemented Quality Management System (QMS) across Boeing Commercial Airplanes.
Resourcefully devised compliance model database, vital to optimizing quality management efforts and contributed to developing new Quality Manual.
Provided extensive training to multiple sites to ensure seamless Quality System deployment.
Lead Quality Engineer, 737/757 Programs (1997 to 2000)
Merged sharp planning and scheduling expertise to direct team of quality engineers and technicians in achieving process improvements via SPC, process audit and Six Sigma.
Formulated corrective action plans in response to FAA audits and factory issues.
Demonstrated excellent project management skills in guiding flawless implementation activities, pivotal to enhancing customer satisfaction.
Quality Engineer, Boeing Business Jet Program (1996 to 1997)
Efficiently partnered with auxiliary fuel tank supplier and three FAA offices in assembling comprehensive certification and modification oversight plans for business jet auxiliary fuel tank installation and test program.
Ensured supplier s quality system was capable of maintaining aircraft configuration control during fuel tank installation.
Quality Engineer, Next Generation 737 Program (1993 to 1996)
Participated in development of HVC plans, production inspection techniques, IPT process development, supplier reviews and factory support during initial airplane production.
Played an active role in coordinating and implementing innovative aero-smoothness initiative.
Quality Engineer, 777 Program (1991 to 1993)
Ensured and enforced quality assurance and control for 777 Empennage Design Build Team via inspection planning, first part qualification, tool and equipment certification and qualification, and HVC implementation.
Assessed and determined quality requirements for use of advanced structural composite parts and assemblies.
Bachelor of Science in Mechanical Engineering C The University of Washington
Hiring Agent Name
Are you currently seeking a hard-working and personable Quality Engineer/Manager with proficiency in project management and exceptional talents in supplier relations? If so, I m submitting my resume for your review. In advance, thank you for your time and consideration.
In addition to 19 years of QA and QC experience with the world s leading aerospace company, I bring to you an outstanding background in identifying and swiftly resolving quality deficiencies, a proven track record in designing and implementing comprehensive quality management systems, and solid expertise in personnel training and development, audits, and compliance. To complement these qualifications, I offer highly successful experience in overseeing a broad scope of projects from initial planning to timely completion.
If selected to join your organization, you will find me to be an extremely detail-focused professional committed to supporting you in achieving your objectives through superior performance and initiative. I would most certainly be a valuable asset to <insert name of company>, and look forward to interviewing with you in the near future.
Yyyyyy x. yyyyyy
Interviewer s Name
It was a pleasure meeting with you on <insert date here>. I would like to take this opportunity to thank you for the time you spent with me, as well as to express my appreciation for the information you offered. I am still very interested in the <insert job> position, and I am convinced that it is the perfect job for me. My solid background and qualifications prepare me well for the responsibilities we discussed.
The position as you described it to me would combine my strong skills in [insert two skills or qualities here]. This would allow me to make the same valuable contribution to your organization as I ve made to The Boeing Corporation C a win-win proposition for both of us.
Again, thank you for considering my qualifications. I enjoyed our talk, and am available at any time to provide you with any more information you may need. I look forward to hearing your decision.
Yyyyyy x. yyyyyy
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