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yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000




productive, quality-oriented administrative professional eager to contribute exceptional executive assistance, business support, project management and interpersonal relations skills toward an executive or administrative assistant position.


career profile

ø  over 14 years of executive assistance, coordination and management experience.

ø  focus on productivity enhancement, cost control, efficiency and organization.

ø  record of progression to assignments of increasing authority and responsibility. 

ø  recipient of employee of the month award for developing new processes and employee training.

ø  wide-ranging project and general operations background.

ø  skilled in policy, procedures and process improvement.

ø  comprehensive grasp of business management, operations and claims processing.

ø  outstanding communications, coordination and presentation skills.

ø  expertise in providing support to senior management.

ø  well-organized multi-tasker with strong detail orientation; can work well independently or in a team setting.

ø  technology skills in ms office suite, adobe photoshop, adobe illustrator and intuit quickbooks.


professional experience

apheresis technologies, inc./occulogix, inc., palm harbor, fl                                                         2004 - 2010

executive assistant to the president and vice president of operations

       researched costs and saved nearly $33,000 in clinical trial start-up supplies, other general supplies and shipping.

       additionally, supported canadian-office management and staff by providing reports and working with it department.

       provided inventory control and managed production of front office employees; developed workflow policies/procedures.


verizon directories, st. petersburg, fl                                                                                             2000 - 2003

assistant sales associate

       employee of the month for developing new efficiency-increasing processes and training employees.

       served on numerous quality improvement teams, assisting in promoting positive company morale.

       prepared markets for sales representatives, and developed reports covering the 13-week breaking the market process.

       oversaw 5-20 markets simultaneously, performing filing, faxing and data entry.

       spellchecked and organized scanned forms into proper folders online.


norell services @ equifax, st. petersburg, fl                                                                                  1999 - 2000


         demonstrated talent for rapidly adapting solid administrative/clerical skills to new environments and responsibilities by effectively fulfilling clerical temp contract with one of agency's key clients; included extensive data entry and information systems management

yyyyyy x. yyyyyy

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home shopping network, st. petersburg, fl                                                                                   1993 - 1999

back stage coordinator

       managed all aspects of behind-the-scenes live television production.

       received training on robotic and handheld television cameras, and was charged with responsibility for display of items.

       organized items for visual display and demonstration, checked products and ensured proper operation.

       assisted on-air guests and modeled products when necessary.


allstate insurance, st. petersburg, fl                                                                                               1996 - 1997

claims report administrator

       escalated claims from regular to bodily injury unit and placed requested types of outgoing calls.





certificate - best practices for managing inventories and cycle counts, 2007

certified lift truck driver, 2007

notary public, 2007

certificate - how to become a better communicator, 2006

certificate - the indispensible assistant, 2005

certificate - human subject protection for medical device sponsors, 2005

diversity training course, 1996


pinellas park high school, largo, fl

diploma, 1992


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