yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
productive, quality-oriented administrative professional eager to contribute exceptional executive assistance, business support, project management and interpersonal relations skills toward an executive or administrative assistant position.
ø over 14 years of executive assistance, coordination and management experience.
ø focus on productivity enhancement, cost control, efficiency and organization.
ø record of progression to assignments of increasing authority and responsibility.
ø recipient of employee of the month award for developing new processes and employee training.
ø wide-ranging project and general operations background.
ø skilled in policy, procedures and process improvement.
ø comprehensive grasp of business management, operations and claims processing.
ø outstanding communications, coordination and presentation skills.
ø expertise in providing support to senior management.
ø well-organized multi-tasker with strong detail orientation; can work well independently or in a team setting.
ø technology skills in ms office suite, adobe photoshop, adobe illustrator and intuit quickbooks.
apheresis technologies, inc./occulogix, inc., palm harbor, fl 2004 - 2010
executive assistant to the president and vice president of operations
researched costs and saved nearly $33,000 in clinical trial start-up supplies, other general supplies and shipping.
additionally, supported canadian-office management and staff by providing reports and working with it department.
provided inventory control and managed production of front office employees; developed workflow policies/procedures.
verizon directories, st. petersburg, fl 2000 - 2003
assistant sales associate
employee of the month for developing new efficiency-increasing processes and training employees.
served on numerous quality improvement teams, assisting in promoting positive company morale.
prepared markets for sales representatives, and developed reports covering the 13-week breaking the market process.
oversaw 5-20 markets simultaneously, performing filing, faxing and data entry.
spellchecked and organized scanned forms into proper folders online.
norell services @ equifax, st. petersburg, fl 1999 - 2000
demonstrated talent for rapidly adapting solid administrative/clerical skills to new environments and responsibilities by effectively fulfilling clerical temp contract with one of agency's key clients; included extensive data entry and information systems management
yyyyyy x. yyyyyy
home shopping network, st. petersburg, fl 1993 - 1999
back stage coordinator
managed all aspects of behind-the-scenes live television production.
received training on robotic and handheld television cameras, and was charged with responsibility for display of items.
organized items for visual display and demonstration, checked products and ensured proper operation.
assisted on-air guests and modeled products when necessary.
allstate insurance, st. petersburg, fl 1996 - 1997
claims report administrator
escalated claims from regular to bodily injury unit and placed requested types of outgoing calls.
certificate - best practices for managing inventories and cycle counts, 2007
certified lift truck driver, 2007
notary public, 2007
certificate - how to become a better communicator, 2006
certificate - the indispensible assistant, 2005
certificate - human subject protection for medical device sponsors, 2005
diversity training course, 1996
pinellas park high school, largo, fl
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