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yyyyyy x. yyyyyy

(xxx-xxx-xxxx •




results-driven hr manager specializing in high-volume employee relations, policy / procedure development, strategic analysis / planning, process improvement, benefits administration, and regulatory compliance eager to contribute 11 years experience toward optimizing an employer s success.



profile of qualifications


         top performer who makes decisions to reflect positively on business efficiency and employee satisfaction, along with supporting quality staff recruitment that encourages diversity, low turnover rates, and high levels of company loyalty.

         integral leader who offers skills in policy / procedure development, training programming, and regulatory compliance.

         excellent communicator who plans, prioritizes, and manages tasks to optimize workflow and enhance productivity.


key areas of expertise


employee relations                     benefits administration                  regulatory compliance                   conflict resolution

employee recruitment                procedure development                  team / morale building                  p&l responsibility

training / development              relationship management              labor / employment law               administrative support


professional synopsis


         utilized broad scope of industry knowledge toward overseeing hr operations, including recruiting office and clinical staff, conducting initial pre-screening interviews, completing background checks, and delivering job offers.

         coordinated and conducted new hire and benefits orientations; processed employee insurance, benefits, and enrollments (i.e. 401k); and maintained up-to-date required clinical staff licenses and certifications.

         demonstrated sharp analytical abilities toward calculating payroll deductions for medical, dental, and life insurance, along with cost-effectively negotiating insurance coverage plan rates to obtain best coverage.

         created and maintained employee, personnel, and other confidential files in accordance with state law requirements, and interfaced between employees and managers regarding resolution of key job-related issues.

         gathered comprehensive data for management to accurately perform employee annual reviews, along with conducting employee exit interviews, processing exit paperwork, and overseeing implementation of cobra.

         oversaw all employment verifications and inquiries and state disability claims, including managing and processing all workers compensation accident claims and investigations, and auditing clinical staff records for payroll.

         conducted internal investigations for harassment claims and facilitated targeted sexual harassment training.

         supported student services operations by managing administrative assistants and conducting reviews, overseeing all exams and course material processing, tracking student grades, and liaising between students and facility.

         established and maintained effective recordkeeping procedures for approximately 10,000 students.

         optimized organizational efficiency by updating employee handbook, policies, and procedures.

         responded to edd claims and represented company at edd hearings.


professional experience


los robles homecare services, thousand oaks, ca                                                                                                              2006 c 2008

human resources manager


kennedy-western university, agoura hills, ca                                                                                                                  1997 c 2005

human resources coordinator (1999 c 2005)

senior student services processor / administrative assistant (1997 c 1999)


professional development


employers group hr certificate program

documenting performance • employee relations • cobra compliance & administration • basic employment law

human resource management introduction • interviewing basics • personnel policies • employee handbooks

wrongful discharge • employee practices • leaves of absence • california personnel law update


adp benefits accrual

tc-1 timekeeping

front office management bryman school



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