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Yyyyyy x. yyyyyy                       0000 xxxxxx xxxx , xxxx , xxxxx 00000



Career Objective                             

Results-driven leader eager to contribute dynamic management, team building and interpersonal relation skills toward actively supporting a progressive organization as a key staff member



Ø  Offer approximately 3+ years progressive experience in a wide array of environments with a comprehensive management background

Ø  Entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning & coordination

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity and efficiency

Ø  Proactive leader who successfully recruits, trains/develops, mentors, and leads top-performing teams committed to providing superior service

Ø  Exceptional ability to research and evaluate industry trends and competitor products and use findings accordingly

Ø  Dynamic communication, presentation, relationship building, and problem solving abilities

Ø  Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients


Professional Experience                

U-Stor-It                                                                                                                        2007-2008

Assistant Manager & Office Manager

  Contribute dynamic leadership skills with full accountability for effectively running daily operations in order to effectuate strong profits.

  Proficiently develop and execute financial and customer service strategies supporting enterprise-wide operations.

  Effectively plan, coordinate and facilitate functions to optimize productivity, efficiency and quality, with strong focus on the delivery of superior customer service.

  Spearhead diverse management functions ranging from workflow planning, policies/procedures development, and technology-driven solutions implementation.

  Maintain full accountability for executing monthly sales plans and maintaining company directives.

  Analyze and review work product and general operations to effectuate loss prevention issues and ensured that superior customer service was also provided.


Kaplan University                                                                                                          2006

National Admissions Advisor


American Intercontinental University Online                                                                     2005-2006

National Admissions Advisor


Admissions Advisor duties


  Performed daily activities with a focus on discussing programs with student and enrolling them into Associates and Bachelors Degree Programs.

  Handled administrative tasks, including answering phones and scheduling meetings.

  Procured new students through cold calling and networking activities, as well as effective promotional and marketing campaigns.



Akron University, Akron, OH

Bachelor of Arts and Science


Computer Skills                               

Microsoft Word, Excel, Power Point and Access


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