Dynamic leader with years of demonstrated success as an administrative professional. An effective leader, an organized practitioner, and most of all, a customer driven professional, capable of managing multiple projects and performing above company standards. Especially astute at teaching others how to develop a customer-centric attitude as well as designing and implementing loyalty and retention programs to increase bottom line revenues.
Ø Strong multi-tasking background with the ability to work independently on multiple projects simultaneously, including office practices and procedures, account management and retention, project management, business planning, business correspondence, recordkeeping systems, office machine operation, and telephone etiquette.
Ø Effectively develop and execute productivity best practices within the office environment.
Ø Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of operations.
Ø In-depth ability to type correspondence and other documents in a variety of formats, from clear copy or rough drafts at a minimum of 60 words per minute.
Ø Utilize extensive knowledge of administrative practices and data organization.
Ø Consistently focus on ensuring development of high-standard delivery methodologies.
Ø Proven ability to adapt strong technical skills to diverse organization needs.
Ø Technology savvy with knowledge of multiple software platforms including Microsoft Office Suite and Outlook, and Quickbooks.
Legal Assistant & Escrow Officer, Kenneth D. Hartless Law Firm 2000-Present
Technology Sales, StorNet 1996-2000
Title???, Clackamas County Education District 1990-1996
n Continuing Education for maintenance of Escrow License, Mount Hood Community College
n Various Coursework C Family & Criminal Law, Mount Hood Community College
n Various Administrative Assistant Certification Coursework, Clackamas County Educational District
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