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Yyyyyy x. yyyyyy

1314 S Grand Blvd, Ste 2-228 | Xxxxxx, WA xxxxxx | (xxx-xxx-xxxx |


Dynamic, creative, and experienced Senior Level Information Technology Executive with a track record of providing critical leadership for the implementation of next-generation technology solutions to support aggressive requirements of high-level business applications.  Superior talent for interpreting customer requirements, delivering high level support and driving system capabilities to maximize business performance and minimize costs.  Respected leader with the ability to analyze and disseminate technical information to audiences of all levels.  Seeking a Senior Level IT Management role with a progressive organization that values leadership, technical aptitude and a solid professional history.   Core competencies include:


   IP Core Networking Operations

   Critical Infrastructure Architecture

   Voice/Video/Security Design

   Assemble/Train High Performance Teams

   Large-Scale Global Deployments

   Strategic Planning and Execution

   Optimize Business Processes

   Project Management Strategies

   Continuous Improvement Standards

   High-Level Technical Support/Resolution



   Integrate business and technology expertise to formulate and deploy sophisticated technical solutions.

   High-performing operations-management style with expertise in building/optimizing organizational processes, measurement systems, and professional teams to maximize business results.

   Ability to interpret and translate technical language and deliver presentations to audiences of all levels.

   Lead infrastructure development with a focus on long term delivery and ongoing strategy for internal clients.

   Serve on Lutheran Information Technology Network Board of Directors  and secure US Patent for   Chatterbox ,  a device used to provide reminder services to Seniors


Professional History


2005 to Present:  Lutheran Life Communities, Arlington Heights, IL - Information Technology Director

   Lead day to day management and oversight for critical IT infrastructure for this 9 unit organization with 1,400 residents and 1700 staff members; lead tactical expansion efforts and implement  Avaya Communications Manager utilizing with S8720 s, EMMC, Unified Communications, SIP Servers, and Enterprise Survivability Server to prevent any single point of failure in a hybrid scenario.

   Expanded network from 1200 analog lines to 4700 within 24 months; collaborated with Avaya and Polycom to implement a wireless voice network; transitioned facilities from 3 servers to a 1250 sq.ft data center supporting 11 enterprise applications on Windows 2008 via seamless applications.

   Implement Status Solutions Situation Awareness and Response Application (SARA) and reduced telecommunication expenses by 45% by consolidating services and introducing a toll bypass application.


1998 to 2004:  NEC Business Network Solutions, Irving, TX - Emerging Technologies Director

   Applied dynamic leadership and IT expertise to develop policies, procedures and solutions utilizing emerging technologies from NEC, Cisco Systems, Lucent, and Agilent Technologies; applied these new solutions to enhance technology capabilities.

   Developed standardized protocols for implementation, support and analysis of VoIP technologies; introduced IT strategic planning process for customers mapping corporate strategic plans to IT projects and processes.

   Expanded NEC business in European market resulting in a $6MM partnership with Philips Communications.

   Architected and implemented NASDAQ s backup datacenter and created IS Security Group via acquisition from the Armor Group.


1997 to 1998:  University of California, Davis Medical Center, Sacramento, CA - Network Operations Manager

1994 to 1996:  IBM, Technology Services Solutions, Global Services, Roanoke, TX - Information Services Manager


Education / Professional Development / Affiliations


Suffield University, Twin Falls, ID

M.S., Business Management

B.S., Computer Science

PMP Approved / MCSE / CCIE Routing/Switching / IRCA Lead Assessor, ISO Certification / ACE,  Certified Wireless Design Engineer

Member,  IEEE  and Society of Telecommunications Professionals-Canada

Yyyyyy x. yyyyyy

1314 S Grand Blvd, Ste 2-228 | Xxxxxx, WA xxxxxx | (xxx-xxx-xxxx |



<Hiring Contact Name>

< Title>

<Company Name>


<City, ST Zip>


Dear Mr./Ms. ____:


I have enjoyed much success in my career as a Senior Level Information Technology Leader and am ready for additional responsibilities and challenges.  Please accept this letter and the attached resume as application for the position of <position here>. I am convinced after reading the description for this position on <location of job ad here>, that I am the ideal candidate for the job.


During my comprehensive career, I have gained considerable process improvement, customer service management and technology integration experience.  I have provided critical support to high volume end users, and directly impacted the effectiveness of business operations. 


I view the technical support that I provide as a critical element to the organizations success, and consider IT to be a strategic partner to all business units.  I have the ability to remain calm in crisis situations and provide guidance and reassurance for end users experiencing technical difficulties.  My reputation for providing accurate and dependable IT support is well earned, and my dedication to customer service is paramount to my success.  I am highly familiar with systems architecture, integration processes, and the critical importance of maintaining a grasp on evolving next generation technologies in a rapidly changing landscape.


The accompanying resume can give you an overview of my potential for making a worthwhile contribution to <firm or company name>.  As a proven leader, I believe it would be mutually beneficial for us to meet.  I will call next week to inquire about the possibility of meeting to discuss your organization s goals and how I can help you meet them. 


Thank you for your time and consideration.



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