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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
Homexxx-xxx-xxxx
Cell xxx-xxx-xxxx
abc@xyz.com
Driven IT Management Professional eager to contribute extensive technical background and
strong project leadership talents toward supporting and leading a dynamic employer in
optimizing bottom-line performance.
Profile
- Substantial technical and business savvy with exceptional hands-on management experience in a broad range of IT arenas such as network security, telecommunications, architecture development and network design/implementation.
- Perceptive and visionary, offering outstanding capabilities in system analysis, design, development, testing, deployment, fine-tuning, and quality assurance.
- Polished expertise in disaster recovery planning/business continuity, procurement of new technology, vendor relations, and contract administration.
- Excel in change management, policy/procedure development, managing multimillion dollar budgets, identifying cost savings, determining project risk and scope, and adhering to ITIL best practices.
- Highly accomplished in conceptualizing, defining, and instituting business strategies to accelerate company growth and capitalize on emerging technologies.
Professional Experience
JK Ventures, 2009 to Present
Director of IT
Transformed languishing development project and swiftly led initiative to successful completion; leveraged strong problem solving abilities to correct extensive logic errors and salvage project which was over two months late on delivery.
Decisively implement ITIL framework to standardize solutions and eliminate dependency on singular individual or process.
Spearhead full-scope IT operations inclusive of software development, technical support, IT security, infrastructure planning, upgrades, disaster planning/recovery and business continuity.
XanGo, 2005 to 2009
Senior Manager of Infrastructure (2007 to 2009)
- Proactively stabilized failing data center by resolving cooling issues and coordinating log management, consolidation, virtualization, and network management and monitoring solution.
- Demonstrated supervisory skills in managing Windows/Red Hat system administrators, and directing personnel in network segmentation and intrusion detection and prevention.
- Directed telecom team in administering Avaya switches and network team in maintaining Cisco equipment spanning United States, Japan, Malaysia, Singapore, Hong Kong and Taiwan.
- Dramatically improved uptime from 85% to 99.99% via best practices and ITIL process.
- Architected database clusters and associated migration efforts.
- Devised and implemented comprehensive disaster recovery / business continuation plan.
- Restructured and upgraded Exchange and Active Directory environments.
- Demonstrated exemplary multi-tasking expertise in consolidating seven different platforms on Red Hat or CentOS, creating IT roadmaps, and formulating global office deployment model.
Continued
Yyyyyy x. yyyyyy ~ Page 2 of 2
Professional Experience (XanGo) continued
Senior Manager of Production Support (2005 to 2007)
- Steered development of primary business software application with responsibility for defining classes, modules, product roadmaps, etc., and resourcefully implemented object-oriented design.
- Merged well-developed leadership capabilities, best practices, robust IT architecture, and business process alignment to capture $2M in savings per month and garner extraordinary respect for IT unit.
- Exhibited proficiency in using Scrum agile process to optimize teamwork, accountability, and rapid delivery of high-quality software.
Professional IT Services, 2002 to 2005
Founder / Owner
Launched and operated consulting company providing a broad spectrum of technology solutions to small- and mid-sized businesses.
Applied dynamic management acumen toward overseeing pre- and post-sales activities, system design, deployment, testing, and administration.
Expertly worked with platforms such as Windows 2000\2003 server and Debian Linux servers and installed, updated and migrated applications such as Exchange 2000\2003 Server, Microsoft SQL Server, Exim4, SquirrelMail and customized, industry-specific software.
Installed Nero Ultra Edition, Veritas Backup Exec and Brightstor backup software for clients.
Exhibited outstanding flexibility and technical aptitude in configuring firewalls, LANs and WANs, performing site replication, facilitating disaster planning and recovery, and conducting QA testing for 3rd party projects.
Completed wide-ranging programming projects, integrated Raid storage systems, and used SQL for reports and data mining.
Debt Free Living, 2000 to 2004
IT Manager
- Championed complete IT operations and environment encompassing routers, switches, servers, telephony (unified communications, VOIP), development, quality assurance, and project management.
- Successfully led telephony project which enabled company to remain at current location while increasing staff nationwide, translating to more than $50K in monthly savings.
Prior background includes: District Plant Engineering Supervisor for United Parcel Service, 1994 to 2000.
Technical Training & Credentials
Microsoft Certified Systems Engineer (MCSE)
A+
Network+
Cisco Certified Network Administrator (CCNA)
Cisco Certified Design Associate (CCDA)
ITIL v3
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