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Administrative Support Data Entry

Well-rounded and energetic individual with18 years experience seeks new challenge and opportunity to utilize consummate skills to optimize operations of a dynamic organization.


Key areas of Expertise

   Data/Record Management

   Statistical Analysis

   Inventory Management


   Benefit Programs


   Equipment Maintenance

   Customer Service

   Oral & Written Communications

   Leadership & Presentations

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Professional Profile                                                         

  Escalate business development through superior administrative support, data management, and exceptional customer service which increase productivity and revenue growth

  Organized and detail oriented; diverse expertise serving as Legal Assistant, Benefits Authorizer, Security Officer, Learning Resource Specialist, Insurance Verifier, and Data Conversion Operator

  Communicate technical and complex information easily and concisely; multi-lingual in Romanian, German, French, and rudimentary Italian

  Volunteered for the Community College of Philadelphia; demonstrated leadership qualities while serving as Vice President of the Computer Club from 2001-2002

  Proficient in Microsoft Office and Word Perfect

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Employment History                                                          

Legal Assistant/Benefits Authorizer                                                                              08/2008 C 10/2009

Social Security Administration Philadelphia, PA

   Boosted business operations by expertly preparing, verifying, analyzing, and maintaining beneficiaries Master Benefit Record (MBR); monitored telephones and ensured exemplary customer service

   Played key role in supporting various benefit programs; demonstrated excellent leadership qualities while terminating, suspending, reinstating, amending, or awarding benefits

   Launched complex benefit formulas and performed statistical analysis; skillfully managed and tracked payments


Security Officer                                                                                                            06/2007 C 07/2008

US Security Associates Philadelphia, PA

   Successfully completed MARSEC training

   Essential team member who monitored traffic, pedestrian control, and vehicle and crew auditing; provided protection while conducting facility and site patrol

   Displayed excellent communication skills; conversed over telephone and 2-way radio station; efficiently wrote reports

   Sustained exceptional customer service and established strong public relations; served as key contact for emergency situations

   Maximized efficiencies by providing inventory management and equipment maintenance; oversaw bills of lading, invoices, and truck seals

Community College of Philadelphia Philadelphia, PA                                                08/2003 C 12/2006

Administrative Assistant                                                                                               03/2005 C 12/2006

   Effectively supported students in financial aid, registration, or cashier needs; responded to telephone calls and prepared diverse correspondence and forms in regards to the financial aid process

   Team player who obtained and recorded information into the database; filed student documentation

Learning Resource Specialist                                                                                       02/2004 C 02/2005

   Maximized productivity through operation and maintenance of recording machines and computers; organized materials for laboratory and classroom use

Work Study Bursar s Office                                                                                          08/2003 C 02/2004

   Essential member who boosted office operations through word processing and data entry


Health Insurance Verifier                                                                                              07/2002 C 08/2003

Reimbursement Technologies, Inc. Conshohocken, PA

   Streamlined operations by verifying, confirming, and correcting all insurance received through the computerized medical database

   Identified information from source documents and transferred data to computer input forms


Data Conversion Operator                                                                                            12/2001 C 05/2002

US Postal Service Philadelphia, PA

   Expertly extracted information from source documents and transferred it to computer input data utilizing a video terminal and specialize keyboard

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Previous Employment                                                        

Academic Computing Lab, Community College of Philadelphia ▪ Philadelphia, PA          07/2001 C 02/2002

Administrative Assistant/Data Entry, Cardone Industries Philadelphia, PA                    03/1998 C 05/2001

Personnel Department Administrative Assistant                                                           05/1993 C 05/1996

American Romanian Foundation for Medical Health ▪ Philadelphia, PA yyyyyy x. yyyyyy

Education and Professional Development                   

Associate of Applied Science in Computer Information Technology                                                2004

Community College Philadelphia, PA

MARSEC Test (Maritime Security), USA Security Academy Philadelphia, PA                                 2007

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[Attention Line]

[Organization s Name]

[Address Line 1]

[Address Line 2]


Dear [Insert Name]:


This letter and the enclosed r sum are an expression of my interest in seeking a rewarding position as [Administrative Assistant] within your organization. I bring 18 years of diverse experience which makes me an excellent match for your advertised position.


You will gain a dedicated and motivated individual who can communicate well with all levels of the organization. I am able to inspire others to achieve common goals and create innovative solutions to complex problems. Expertise in administrative support, data management, oral and written communications, and exceptional customer service are some of my strengths.


I would appreciate the opportunity to meet with you to discuss how my skills and background might fit in with [Organization Name s] current and future needs.  Please do not hesitate to contact me for further information or to arrange an interview that best suits your schedule.  Thank you for your time and consideration.







Cristina Danila









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