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9001 Anacapa NW ¹ Xxxxxx, Xxxxxx xxxxxx¹ ¹ xxx-xxx-xxxx


Senior Level Sales Management and Training Leader

Creative and Innovative / Leverage Technical Resources / Develop Cutting Edge Training Programs


Highly Regarded Sales and Training Executive with a track record of driving exceptional business development strategies resulting in superior sales performance and revenue growth. Reputation for ability to attain employee and consumer allegiance and promote growth in a challenging economical climate.  Respected professional with more than 11 years of experience in guiding organizations to surpass their expectations for success.  Influence exceptional results through the development and delivery of strong employee development and sales training strategies.  Seeking a Sales Management position with a progressive organization that values visionary leadership, aggressive strategic planning and execution skills, and an entrepreneurial spirit. 


Key Skills Summary


w  Bilingual Sales Training       

w  HR Management    

w  Solution Based Coaching     

w  Developmental Plans

w  New Product Promotion     

w  Program Development

w  Organizational Development          

w  Customer Focused Sales Process

w  Decision Making/Problem Solving

w  Develop High-Performance Teams

w  Persuasive & Effective Speaker

w  Psychology of the Buyer Expertise

w  Quick to Foster Confidence/Gain Trust

w  Relationship & Account Management

w  Secure Buy-In from Staff & Peers

w  Training, Mentoring & Team Building


Professional History


Jani King,  Xxxxxx (2005 to Present)

Commercial Cleaning - Franchise Owner

w  Establish franchise maintenance and cleaning operations for the hotel industry; lead employee development initiatives to drive performance and customer service satisfaction.

w  Ensure proper building maintenance and cleaning services, present a peaceful and relaxing setting for guests and deliver a world-class customer service experience;  helped to drive hotel serviced from a 2 star to a 4 star rating within a year.

w  Participated in training: Communication With Clients, Hiring Labor, Servicing Accounts, Selling Services, Making Cold Calls, Preparing an Account Analysis, Calculating Labor Cost and Providing Proposals.

w  Served on the FABS Advisory Board and received the 2006 Trailing New Territories Award and the 2008  Leadership Award.


MCI Worldcom Call Center, Xxxxxx, Xxxxxx (1992 to 2004)

Bilingual Sales Trainer II   (2003 To 2004)

w  Provided Sales Training to over 1000+ employees; consistently achieved excellent results in reducing turnover and improvements in overall sales performance.

w  2004:  achieved 10% above sales goals and in 2003 achieved 14% over targeted sales goals.

w  Worked with senior management to identify deficiencies and create training programs to address market needs and business goals.





ABAY Manager   (2003)

w  Oversaw training directives for 3 Sales Trainers and 65 Sales Associated; increased sales performance by 200%.

w  Established strong working relationships with staff, performed needs analysis to determine training gaps, and provided ongoing training and mentoring to drive performance results.


Bilingual Sales Trainer I    (1998 to 2003)

w  Led development and implementation of influential management training programs and established long term goals for growth and sales results.

w  Implemented several training programs to support new product introductions,  organized and coordinated national, multi-center training programs to support organizational growth.


Sales Supervisor (1997 to 1998)


Sales Associate   (1992 to 1997)


Awards and Recognitions


1992 C 2004: Club Winner Production Award

2003:  MCI Leader s Award; 2003 Stellar Performance Award

2002:  Tradition s Award; 2002 Spotlight Performance Award

2002:  Outstanding Leadership Ovation Award

2002:  Outstanding Performance Ovation Award

2000:  Top Support Winner; 1997 Quality Contributions



Education / Professional Development


TVI Xxxxxx, Xxxxxx (2003 to 2004)

Quality Management, Re-Engineering, Quality Leadership, Team Building 


PTS Professional Training Skills - 2004

UXXXXXX Management Development Programs: Color Code Leadership Training, Delivering Effective Presentations & Managing Generational Differences in the Workplace - 2003

Love or Lose Em with Values Assessment - 2002

FISH Philosophy, Interactions - 2002

Who Moved My Cheese? 2001

John Maxwell Leadership - 2000

MCIU Peak Performance C Identifying Your Core - Hierarchy Training, Internet Exposure - 1999

FADS Training, Facilitation & Delivery Skills, Adult Learning Theories - 1998

Inside Out Coaching, Management O -Time Management, Tom Hokins - 1998

MCIU International Certification LDR, Dealing with Emotional Behavior - 1998

MCIU Giving & Receiving Constructive Feedback, Management O Time Management - 1998

MCIU Sexual Harassment, The Art of Closing the Sale, Excel 97 -1998






9001 Anacapa NW ¹ Xxxxxx, Xxxxxx xxxxxx¹ ¹ xxx-xxx-xxxx





Address 1

Address 2


Date Here

Dear <Name Here>,


I have enjoyed much success in my career as a Senior Level Sales, Business Development and Training Leader, and am ready for additional responsibilities and challenges.  Please accept this letter and the attached resume as application for the position of <position here>. I am convinced after reading the description for this position on <location of job ad here>, that I am the ideal candidate for the job.



I have an excellent track record of cultivating business relationships and executing sales and marketing plans.  According to the job description for <position here>, you are seeking someone with the ability to <choose something from the job description here>.  I am well versed in <specific here> and know that I could be an integral member of your team.  In addition, I am a highly effective trainer with the ability to drive employee performance initiatives and lead organizations to exceed expectations for success. 


I have been consistently acknowledged by my employers for exceeding performance expectations and have been promoted on several occasions.  My reputation for being persuasive and diligent in my efforts is well earned.  I am adept at driving sales development, streamlining business operations to support organizational goals and creating processes that result in efficiency and customer satisfaction.



I would like to be considered for a position with <organization here> in which someone of my background could make a contribution. I will contact you soon to arrange for an interview. Should you require any additional information, I can be contacted at the phone numbers listed above.


Best Regards,



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