yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

versatile professional eager to contribute comprehensive background toward growing within a service oriented company.

 

profile

 

• talented professional offering solid and progressive in client-focused industries focused on delivering world class customer service.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• skilled at performing independently or within a team to exceed all operational goals and objectives.
• recognized as dedicated and enthusiastic professional, with a solid work ethic and commitment to work quality.

 

professional experience

teacher/librarian chapel hill academy                                                                                                        1996-2009

• served as staff advisor for student government, supervising class representatives in organizing fundraisers.
• skillfully coordinated annual book fair, from establishing dates and organizing publicity to setting up displays and handling clean-up.
• created safe, comfortable, and fun learning environment for students of all ages with behavioral disabilities.
• taught basic library skills in creative ways to keep students focused and engaged.
• consistently provided a full range of age-appropriate actives that encouraged childhood social and mental development.
• led small groups teaching remedial reading and math to students.

• created instructional materials and procedures consistent with individual learning needs.

 

substitute teacher various schools                                                                                                           1992-1996

  proficiently filled in as lead teacher as need, quickly and effectively reviewing and implementing lesson plans on a wide range of subjects.

 

office manager cosmopolitan personnel systems                                                                                     1981-1987

• effectively managed a broad range of office operations, from interviewing temps for clients to soliciting new accounts.

 

additional experience

 

volunteer greystone state psychiatric hospital; patient clothing room                                             2009-present

• consistently help patients become effective consumers in preparation hospital discharge, while also implementing a system in to track garment donations and dispersal.

 

professional education

 

certified literacy volunteer morris county, n.j.                                                                                                 2009

 

bachelors of science in education university of hartford                                                                                   1975

teacher of handicapped k-12 certification

 

professional development workshops, 1997-2009