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yyyyyy x. yyyyyy

(xxx-xxx-xxxx •




results-focused leader specializing in driving business growth, building solid teams, managing high-volume storewide inventories, providing world-class customer service, and cultivating a strong brand image with superior quality eager to offer 15 years experience toward maximizing an employer s success.



profile of qualifications


         integral leader who offers a proven record of progression to positions of higher-level responsibility and authority.

         out-of-the-box thinker who makes decisions to reflect positively on operations productivity, corporate well-being, and client satisfaction, along with building strong teams with low turnover rates and high levels of company loyalty.

         ambitious self-starter who plans, prioritizes, and manages tasks within fast-paced, deadline-driven environments.

         top performer who uses industry and company knowledge to improve sales, product awareness, and brand imaging.

         excellent communicator who responds to changing circumstances, evaluates problems, and affects positive change.



key areas of expertise


operations management               inventory control                   process improvement                    brand quality control

team building / training             parts procurement                  workflow prioritization                client / customer relations

budget / expense control             weekly cycle counts             recalls / warranty work              data / records management



professional synopsis


brand manager / inventory & parts manager

modesto ducati / husqvarna                                                                                                                                             2001 c present


         utilize broad scope of industry knowledge and dynamic leadership talents toward directing comprehensive operations of ducati and husqvarna brand motorcycle sales, service, and inventory, including overseeing core retail functions consistent with corporate values, standards, and practices to uphold superior customer service at all times.

         recruit, train, and lead a solutions-focused eight-member team to guarantee consistency among retail operations.

         expertly manage a $7-million parts department, along with completing weekly cycle counts and bi-weekly inventories, facilitating client-requested product procurement via shop-a-tron web ordering or telephone, locating parts on microfiche programs, and organizing and submitting all recalls and warranty work with ducati motor holding.

         plan, prioritize, and direct scheduling of motorcycle services to ensure seamless business processes.


operations manager (seasonal)

two wheel performance                                                                                                                                                    2004 c present


         strategically steer operations of a performance tuning dynamometer, along with liaising among clientele to assist with special orders and supporting mechanics with completing customer-specific orders and distribution processes.

         supervise off-site events and related activities, including advertising, food, and scheduling of additional service work.


inventory supervisor

best buy modesto                                                                                                                                                                       2000 c 2001


         optimized organizational efficiency by overseeing cycle counts while managing details-driven inventory associates.

         built and sustained productive operations by tracking special orders and maintaining acceptable storewide stock levels, along with performing high-volume data entry, scheduling and managing deliveries, and facilitating vendor returns.


aquatics manager

petsmart modesto                                                                                                                                                                  1995 c 2000


         recognized for job excellence with numerous customer service awards in the management of store fish, birds, and reptiles and supervision of 12 team members, including handling ordering, receiving, displaying, and care of animals.

         cost-effectively ordered and received hard line products, and performed weekly cycle counts.


yyyyyy x. yyyyyy

(xxx-xxx-xxxx •












hiring agent name


company name


city/state/zip code




i am currently seeking a challenging [ insert job title ] role, and am submitting my resume for your review.


i am excited to build a rewarding career with your company, and am confident that my professional skills can help to achieve your objectives.  i can offer 15 years of solid experience in operations management, team building / training, budget / expense control, inventory control, weekly cycle counts, and parts procurement, and am well-versed in all facets of workflow prioritization, brand quality control, client / customer relations, data / records management, and administrative support.


currently, as a brand manager / inventory & parts manager for modesto ducati / husqvarna, i utilize my broad scope of industry knowledge and dynamic leadership talents toward directing comprehensive operations of motorcycle sales, service, and inventory, including managing teams, overseeing a $7-million parts department, monitoring bi-weekly inventories, facilitating client-requested product procurement, and organizing and submitting all recalls and warranty work.  as this is just a sampling of my job history, please kindly refer to my enclosed resume for additional experience.


you will find me to be a results-driven leader who can contribute a track record of implementing strategies to improve bottom-line performance while defining key business priorities and meeting targeted goals.  in addition, i can recruit, develop, and manage details-focused teams within fast-paced, deadline-oriented environments while streamlining processes to increase productivity, efficiency, and quality.  for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your company.


i look forward to hearing from you, and thank you in advance for your consideration.






heather adams

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