yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx email@example.com
offer solid academic background in law, with extensive experience in client servicing and operations support, with consistent results in achieving organizational objectives by applying dynamic communication, presentation, relationship building and problem-solving abilities.
proficiently use technical search engines to perform research and analysis, and apply strong writing skills toward preparing written documents, reports, and memorandum.
excel at interacting with broad populations including senior management, staff, customers and external contractors.
quickly master new roles, responsibilities, technologies, and environments.
legal research & analysis project management team building client relations
process improvement customer support interpersonal relations multitasking
associate s degree c paralegal program (in progress) - everest university orlando, fl
successfully signed clients to the law firm for legal representation.
proficiently managed high-volume law office phone communications, ensuring delivery of quality customer service in directing calls, responding to inquiries and relaying detailed messages.
applied advanced communication skills toward proactively assisting customers and resolving issues.
contributed dynamic information gathering, needs assessment and analytical skills toward effectively and diplomatically responding to client issues for timely resolution and enhanced satisfaction with company's delivery of customer service.
organization & research
as a receptionist for a law firm, ensured quality customer service in efficiently organizing and managing incoming communications and strategically dispatching calls to maximize use of time and resources.
exhibited organizational skills and strong attention to detail in supporting all aspects of daily operations, with strong focus on optimizing productivity, efficiency and performance.
conducted comprehensive research and analysis to identify the best vacation packages to meet clients needs.
sales associate - levi's stylist, time square, new york, ny 2009-present
sales agent - etour and travel, kissimmee, fl 2007-2008
sales associate - the whitehall co. jewelers, orlando, fl 2007-2008
intake specialist - garfinkel trial group, maitland, fl 2006-2007
sales agent - fairfield resorts, tampa, fl 2006
sales agent - phase 1 mktg., inc., tampa, fl 2005-2006
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