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yyyyyy x. yyyyyy                          0000 xxxxxx xxxx , xxxx , xxxxx 00000



human service professional with advanced education and expertise in patient advocacy, evaluation, mental health and service delivery seeking a responsible assignment.

career profile

ø  b.s., human services management.

ø  upcoming m.s., mental health counseling.

ø  knowledgeable in delivery of exceptional customer service.

ø  demonstrated abilities in quality and project management.

ø  strong understanding of counseling procedures.

ø  adept in identification and resolution of critical issues.

ø  skilled in documentation processing, policy interpretation and eligibility criteria.

ø  record of promotion to team leadership positions of wide-ranging responsibility and authority.

ø  demonstrated leadership/training abilities in directing critical initiatives, methodologies and coordination in challenging environments.

ø  capacity in effective decision-making through critical thinking process.

ø  proven ability to work independently or as team player.

ø  expertise in all facets of high volume operations.

ø  skilled in advanced it software applications.

ø  deliver measurable contributions to increased productivity and profitability.

ø  strong organizational, administrative, analysis and multi-tasking skill sets.

ø  outstanding competence in communications and presentations.


university of phoenix, layton, ut

bachelor of science, human services management, 2008

relevant coursework:

(here, tricia, please insert coursework relevant to your undergraduate degree specification).




master of science, mental health counseling, expected graduation date

(here, tricia, please insert coursework relevant to your graduate degree specification).



professional experience

family connection center, layton, ut                                                                                                                                              2007


       selected for prestigious intern assignment as part of university of phoenix human services management bachelors degree program.

       effectively observed numerous counseling sessions.

       facilitated specialized interaction techniques for blended families.

       gained background in food bank and thrift store operations.


christmas box/dcfs, ogden, ut                                                                                                                                                       2006


       aided displaced children with counseling and support.

       assisted dcfs worker on client visits and court cases.

other work experience

while pursuing education, served in increasingly responsible assignments with kohl s, centerville, ut, and dollar tree, magna, ut.  these positions developed outstanding training, recruitment, counseling, orientation and problem solving skill sets.


yyyyyy x. yyyyyy                          0000 xxxxxx xxxx , xxxx , xxxxx 00000





cover letter text






hiring agent name


company name


city, state   zip code


dear                   :


i am currently seeking a challenging career opportunity in a human service assignment and am submitting my resume for your review.  in advance, i thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include a b.s., human services management, an upcoming m.s., mental health counseling, and responsible assignments in internships providing aid to children and families.  to complement this background, i possess demonstrated expertise in counseling, client evaluation, training, non-profit operations and communications, well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 


i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.








yyyyyy x. yyyyyy








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