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Yyyyyy x. yyyyyy
xxx-xxx-xxxx abc@xyz.com
Career Objective
Solutions-focused, quality-oriented professional eager to contribute technical expertise as well as sharp team building and client servicing skills toward actively supporting company operations
Profile
Ø Offer progressive academic and professional experience in technology, with comprehensive customer service background.
Ø Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.
Ø Exceptional ability to research and evaluate industry trends and use findings toward designing and executing innovative strategies to boost company leveraging.
Ø Dynamic communication, presentation, relationship building and problem-solving abilities.
Ø Excel at interacting with broad populations including senior management and staff as well as clients and external contractors.
Ø Extensive experience in business analysis, desktop support and database/systems administration.
Key Achievements
Ø Retrieved almost illegible historic building site records for a local council and reprinted them digitally, succeeding where a competitor had failed; provided last minute delivery of 800 copies of a highly important conference publication for the biggest telecommunication company in the UK.
Ø Recognized as the first representative to break into the catering industry and innovatively change their type of packaging from oil-proof paper packaging to basic reusable lunchbox types.
Education
Ø Bachelor of Science in Computer Science - London Metropolitan University (United Kingdom), 2005-2008
Ø Higher National Diploma in Marketing Management - Harare Polytechnic College (Harare Zimbabwe), 1994-1998
Professional Experience
Advanced Business Equipment (Uxbridge, United Kingdom) 2002-2007
Docutech Operator
Contributed solid technical expertise in handling file conversions, document scanning and digital reprinting.
Promoted superior service and exceptional customer satisfaction by promptly resolving issues, printing orders on time and ensuring delivery before agreed deadlines.
Applied strong customer service and technical abilities toward generating individual customer files into finished full documents, designing covers for customer manuals, and retrieving and compiling customer documents from ftp sites.
Labelflex (Harare Zimbabwe) 1999 - 2001
Sales Representative
Exhibited exceptional sales and communication skills in selling packaging products to the catering and manufacturing industries.
Conducted comprehensive review and compilation of sale reports for senior management in strategizing future sales targets and projections.
Proficiently developed and executed sales and organizational strategies supporting enterprise-wide operations, with strong focus on optimizing productivity, efficiency and quality.
Certifications
MCP - Windows 2000
Network +
A+
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