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yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000




administrative professional eager to contribute office operations, medical/dental/technical expertise, organizational and customer relations skills in a challenging administrative management assignment.


career profile

ø  licensed practical nurse, new york and virginia.

ø  over 11 years of successful administrative background.

ø  proficient in advanced specialized software applications including easy dental, dentrix and medical manager, as well as ms office suite.

ø  knowledgeable in all facets of office operations, including procurement of office supplies and meeting with pharmaceutical representatives.

ø  skilled in documentation, filing, insurance and cost reviews.

ø  strong background in scheduling, interoffice communications and patient relationships.

ø  tasked to perform initial patient evaluations, establish patient concerns and resolve care and billing issues.

ø  expertise in medical insurance procedures and patient advisement.

ø  familiarity with medical coding and claim submissions.

ø  well organized multi-tasker.

ø  exceptional detail orientation.

ø  contribute well in fast paced environment.

ø  skillful staff supervisor.

ø  outstanding communication skills.


professional experience

dr. elena byrnes, manassas, va                                                                                                    2006 - 2007

front desk/pre-testing representative

         recruited to perform wide-ranging administrative functions.

         orchestrated appointment scheduling, chart maintenance and insurance issues.

         conducted pre-testing for physician examination.

         facilitated office product/supply procurement.


bright now c monarch dental, stafford, va                                                                                   2000 c 2005


         tasked to direct high volume office operations.

         greeted patients, arranged scheduling and maintained medical documentation.

         coordinated multi-line telephone system.

         administered extended care treatment plans while assessing costs and insurance coverage.

         resolved all patient issues.

         provided leadership for front- and back-desk employees.

         performed medical coding and claims submissions.


michael r. sternberg, m.d., woodbridge, va                                                                                1998 c 2000

medical secretary

         retained to serve as office secretary, receptionist and transcriptionist for this psychiatric practice.

         responsible for patient reception, scheduling, medical records, insurance and conveying prescription information per physician order.

         administered bookkeeping, inventory, equipment/material procurement and data entry for medical manager application.



madison-oneida county boces

licensed practical nurse graduate

yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000




cover letter text






hiring agent name


company name


city, state   zip code


dear                   :


i am currently seeking a challenging career opportunity in a medical office administrative management capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include being a licensed practical nurse in new york and virginia, and over 11 years of successful medical practice office management experience.   to complement this background, i possess demonstrated expertise in patient reception, staff scheduling, medical documentation, office operations, insurance, procurement, inventory and bookkeeping, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 


i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.









suzanne lizana










yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000








thank you letter text





contact name

company name


city/state/zip code


dear _______________________________:


i would like to thank you for providing me the opportunity to interview with you and discuss the exciting medical office administrative management position currently available with your organization.  having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.


as discussed, i am an enthusiastic, disciplined team player eager to continue a successful career as a dedicated member of your staff.  i believe you will find my dynamic management, coordination and communications skills vital to your operations and look forward to contributing to your success.


should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.










suzanne lizana

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