yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
experienced management professional eager to contribute dynamic operations, audio/visual, marketing, customer service, public relations, administrative and coordination skills in a challenging administrative coordinator assignment.
ø over 23 years of management, customer service and technical experience.
ø associate degree in restaurant management
ø skilled in exceptional customer service.
ø notable coordinator and facilitator.
ø strong forecasting and budgeting capacity.
ø organize well-received audio visual, catering and sales efforts.
ø well-organized multi-tasker with strong detail orientation.
ø self-motivated, self-directed.
ø knowledgeable in business unit operations.
ø contributor in critical process improvement.
ø adept in relationship development and facilitating repeat business.
ø proven accomplishments in coordination, strategic planning and project management.
ø proficient in the use of advanced business software, including ms word, excel, publisher and outlook, as well as performing internet research.
blue water technologies, southfield, mi 2008 - present
audio visual coordinator
provide on-site av services to clients and guests at mgm grand detroit hotel; employ r2 company software.
operate and troubleshoot conferencing equipment, lighting systems, projection devices and video screens.
instruct guests in proper internet usage, order supplies and equipment, and monitor inventory status.
the ritz-carlton dearborn, dearborn, mi 2000 - 2008
audio visual coordinator (2006-2008)
provided on-site av services to guests, set-up/operated conferencing equipment, lighting, and video systems; utilized delphi and maverick (mvp) applications.
instructed guests in internet usage, ordered supplies and equipment and monitored inventory status.
performed administrative tasks such as billing, scheduling and assisting guests with business center needs.
catering and group sales coordinator (2000-2006)
supported sales & marketing department by sending emails and faxes, copying and distributing mail.
used delphi business software to accomplish daily assignment.
authored, proofread and reviewed documents, answered guest questions and served as point-of-contact.
hudson s, dearborn, mi 2000
displayed merchandise, restocked items, faced store inventory and updated pricing.
manistee golf & country club, manistee, mi 1998 - 2000
golf shop coordinator & dining room manager
assisted in daily operations of pro shop, provided customer service and processed fees and rentals.
set up and closed driving range, retrieved driving range balls, and maintained carts and pro shop cleanliness.
trained and supervised wait staff and coordinated with food preparation personnel to plan menus.
delhi college golf course, delhi, ny 1996 - 2000
golf shop manager
see above position; responsibilities identical.
ferris state university, big rapids, mi, associate degree, restaurant management, 1989
western michigan university, kalamazoo, mi, interior design studies, 1987-1988
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